Customer Service Executive
7 days ago
Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.
- Handling the general sales transactions in accordance with established company policies, guidelines, and procedures, with excellent customer service, including handling sales enquiries, lots reservation and confirmation, complaints, updating of price revisions, lots control, and communication to agents.
- Timely and accurate processing of booking sales, confirm sales, verifying PO & entering sales, data entry, sales collection, collection hand-over to Accounts and responsible for bank in daily collection.
- Issuance of official receipt for daily cash/ cheque/ credit card payment collections.
- As back-up for cashier and assist checking of daily payments received against daily receipt listing for banking.
- Handling cancellations, transfer cases, change lot cases, correction to agent number on confirmation to purchase and changes of purchaser’s address.
- Handling documentation for as need cases and site admin work.
- Manage daily activities such as do arrangement for cremation cases and ensure all the information are accurate.
- Any other jobs assigned by superior from time to time.
**Requirements**:
- Able to work on weekends and public holiday. Allowance will be provided.
- Applicants must be willing to work in Ipoh Site.
- A customer-oriented and professional attitude.
- Ability to work well under pressure in a fast-paced environment.
- Fresh graduate are welcome to apply.
**Additional Information**
Career Level
Junior Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
Services, Customer Service
**Company Overview**
Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations. We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community. We aspire to constantly keep improving, innovating and raising our standards of service as a leader in the industry in Malaysia and Asia as a whole. From the first approved private memorial park in Semenyih, Selangor, Nirvana Asia Group has since expanded to Shah Alam and Klang (Selangor), Penang Island and Bukit Mertajam (Penang), Kulai, Segamat and Tiram (Johor), Kuala Lumpur, Sungai Petani (Kedah), Ipoh (Perak), Melaka, Kota Kinabalu (Sabah) and Sibu (Sarawak). Nirvana Asia Group also currently has international presence in Jakarta and Medan (Indonesia), Ban Bueng (Thailand) and Singapore.
成立于1990年的富贵集团,是一家具有国际水准的全方位殡葬服务企业。富贵集团经历30年的光景,以经营风景墓园,提倡华社殡葬文化。在不断努力提升、改进与创新之际,提升了殡葬行业的水准,奠定了马来西亚以至全亚洲殡葬行业领导者的地位。自成立第一家获得雪州政府批准的私营化墓园—士毛月富贵山庄,至今,富贵集团业务已横跨海内外各地:包括雪兰莪州莎亚南和巴生、槟城和大山脚、柔佛古来、昔加末、地南、吉隆坡、吉打双溪大年、霹雳州怡保、马六甲、沙巴亚庇和砂拉越诗巫。至于海外分行则包括印尼的雅加达和棉兰、泰国春武里临湖县和新加坡。
**Additional Company Information**
Registration No.
911038-P
Company Size
501 - 1000 Employees
Average Processing Time
5 days
Industry
Others
Benefits & Others
Dental, Education support, Miscellaneous allowance, Medical, Parking, Vision, Business (e.g. Shirts), Company Trip, Bonus, Annual Increment etc., Regular hours / Saturdays or Shift required
Specific Location
Tanjung Rambutan
Pay: RM2,400.00 - RM3,000.00 per month
-
Executive - Customer Service Manager
7 hours ago
Ipoh, Perak, Malaysia Hong Leong Bank Full timeAbout the RoleWe are looking for an experienced Executive to join our team as a Customer Service Manager. As a key member of our operations team, you will be responsible for managing customer relationships and driving sales growth.Key ResponsibilitiesEngage with walk-in customers for transaction processing followed by need based discussion with customers for...
-
Customer Service
5 days ago
Ipoh, Malaysia SIMANA NETWORK SDN BHD Full time**IMMEDIATE STARTER!!** We are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - On the job training...
-
Customer Service Executive
2 weeks ago
Ipoh, Malaysia Beaux Square Full timeResponsibilities - Understand company products and order process well to give best advice/suggestion to customers - Prepare quotations & follow up closely with customers’ inquiries - Solve customers’ complaints/problems on product or order process - Managing existing corporate customers, understand their needs & fulfil their requirements - Work closely...
-
Customer Service
1 week ago
Ipoh, Malaysia IP Printing (M) Sdn Bhd Full timeAre You Looking for an Customer Service Job ? That Right, We are hiring Full-Time. Hiring Position: Customer Service Location: Ipoh, Perak Working hours: 9.30 AM - 6.30 PM (Monday-Friday) Working hours: 9.30 AM - 1.30 PM (Saturday) Job Scope - Respond to all requests and inquiries of our Products and merchants by Walk in, phone or through any Online or...
-
Ipoh, Perak, Malaysia Hong Leong Bank Full timeExecutive - Business Channels (Operations & Customer Service)If you are looking to excel and make a difference, take a closer look at us…Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank's products and services to customers and responsible for high levels of Customer...
-
Customer Service
2 weeks ago
Ipoh, Malaysia YP PACKAGING SDN BHD Full timeWe are packaging company and in rapid expansion to grow our business. We are currently looking for dynamic individual to join our team as we expand our business. **Responsibilities**: - Respond to customer queries in a timely and accurate way - Handle inbound calls in a professional manner. - Update our internal databases with information about useful...
-
Admin & Customer Service Representative
2 weeks ago
Ipoh, Malaysia SPEED LINE LOGISTIC M SDN BHD Full timeList-ID: 97286470Yesterday 23:26 **Job Description**: - Understand customer's needs and preference and provide necessary assistance to ensure their satisfaction. Key in and ensure accurate data entry. Undertake Ad Hoc tasks when necessary. Investigate customer complaints and non-conformance issues. Communicate with clients and customers; answering...
-
Customer Service Specialist
7 days ago
Ipoh, Malaysia CLICK GAMING DISTRIBUTION GROUP SDN BHD Full time**Career Prospect** The customer service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast pace environment as such. Unlike other companies' customer service, our customer service team plays a...
-
Customer Service Officer
2 weeks ago
Ipoh, Malaysia RE2 International Computer School Full timeCustomer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...
-
Customer Service
3 days ago
Ipoh, Malaysia Centre Side Express Sdn Bhd Full timeDelivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...
-
Customer Service Officer
2 weeks ago
Ipoh, Malaysia Micro Precision Calibration Full timeAbility to work over-time, preferably possess own vehicles Job Descriptions: The position of Malaysia Customer Service Officer includes the following responsibilities: - Works efficiently and enthusiastically on assignments and goal attainment. - Attend and actively participate in Management Meetings for the customer service group. - Takes responsibility...
-
Customer Service Executive
4 weeks ago
Ipoh, Malaysia Diamond & Platinum Sdn Bhd Full time**Responsibilities**: - Achieve sales goals, provide excellent customer service and handle daily sales activities at the showroom **Requirements**: - Required language(s): Chinese, English & Bahasa Malaysia (Working Hours: According to Mall Operating Hours, Including Weekend and Public Holidays) **Company Benefits** - Attractive Commission Scheme -...
-
Customer Service Ecommerce
4 weeks ago
Ipoh, Malaysia KZ TRENDY SDN BHD Full timeJob Description: - Handling complicated customer cases, manager call-back or crisis cases reported to high level - Review and collect all necessary information, analyse and contact relevant departments to provide appropriate handling, directly solve and follow to the end - Handling cases back and forth between customers and customer service (CS) / between...
-
Customer Service Representative
7 days ago
Ipoh, Malaysia LS AESTHETIC SDN BHD Full timeIPOH GARDEN BRANCH Customer Service Representative å®¢æœ - 专员 月è-ª RM1,500-RM1,800 è - Œä¸šè¦ - 求: - 资历SPM以上 - 会å†å - Žè¯ï¼Œè‹±è¯ï¼Œé©¬æ - ¥è¯ - 有上进心,独立,ç-¯æž - åŠªåŠ›çš„æ€ - 度...
-
Assistant Customer Service Executive
2 weeks ago
Ipoh, Malaysia YLTC Sdn Bhd Full time1. Update existing / new products in E-Commerce platform and price list in company system. 2. Arrange sample of products to agency / media. 3. Assist for documents / stocks preparation for LIVE selling. 4. Issue purchase order. 5. Execute stocks in process. 6. Check the pack shot sent by agency. 7. Fresh graduates with Diploma / Degree are welcomed to...
-
Customer Service Assistant
1 week ago
Ipoh, Malaysia NANYANG FORWARDING & TRANSPORT CO (M) SDN BHD Full timeInternational forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports. They...
-
Customer Services
6 days ago
Ipoh, Malaysia Percetakan Sanwa Industries Sdn Bhd Full timeJob Scope Order Processing: Receiving and processing orders from customers, which may include inputting orders into the system, verifying product availability, and coordinating with the production or shipping departments to ensure timely delivery. Handling Complaints: Addressing customer complaints or issues related to product quality, delivery delays, or...
-
Customer Service Representative
3 days ago
Ipoh, Malaysia The Perak Chinese Maternity Association Full timePerak community specialist hospital is a multi-disciplinary hospital for the community served by a team of dedicated specialist doctors and caring personnel. We continually strive to provide comprehensive ,efficient and effective services with the aim of delivering affordable quality care supported by modern technologies. We believe in continuous training...
-
Customer Service
2 weeks ago
Ipoh, Malaysia SangSan Living Art Sdn Bhd Full time1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...
-
Customer Service
2 weeks ago
Ipoh, Malaysia KIM HOUSE TILING & SANITARY SDN BHD Full time1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...