Executive - Customer Service Manager
4 days ago
About the Role
We are looking for an experienced Executive to join our team as a Customer Service Manager. As a key member of our operations team, you will be responsible for managing customer relationships and driving sales growth.
Key Responsibilities
- Engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling;
- Recommend Bank's products and services to customers and responsible for high levels of Customer service and seamless transactions;
- Supervise clerical / other staff where applicable;
- Support a conducive working environment among team members;
- Maintain confidentiality of customers and Bank's information in a responsible manner;
- Keep a clean, organized work area and maintain a professional appearance;
- Filing of reports;
- Where needed, assist in branch housekeeping activities;
Requirements
- Related working experience in financial institution or related field;
- Possess customer interaction / cash handling / transaction processing / sales experience;
- Basic banking knowledge;
- High level of integrity and accountability;
- Excellent service mindset and communication skills and cross selling skills;
- Professional appearance and courtesy;
-
Senior Executive
1 day ago
Ipoh, Perak, Malaysia Tui Blue The Haven Ipoh Full timeAbout UsTui Blue The Haven Ipoh is a reputable property management company that prides itself on delivering exceptional service to our residents and tenants. We are committed to providing a comfortable and secure living environment, and we are seeking a skilled and experienced individual to join our team.The successful candidate will have the opportunity to...
-
Ipoh, Perak, Malaysia Hong Leong Bank Full timeExecutive - Business Channels (Operations & Customer Service)If you are looking to excel and make a difference, take a closer look at us…Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank's products and services to customers and responsible for high levels of Customer...
-
Ipoh, Perak, Malaysia Agensi Pekerjaan ProTalent Sdn Bhd Full timeJob DescriptionWe are looking for a highly motivated and experienced Sales Administrator to join our team. As a key member of our sales department, you will be responsible for accurately booking orders in Oracle and ensuring compliance with audit and revenue policies.You will also be responsible for coordinating and resolving shipment issues, understanding...
-
Customer Service Expert
7 hours ago
Ipoh, Perak, Malaysia Great Eastern Life Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Expert. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and providing timely and accurate support.Key ResponsibilitiesProvide administrative and operational support to the Customer...
-
Customer Service Representative
7 hours ago
Ipoh, Perak, Malaysia Prudential Group Full timeJob OverviewThe Customer Care team at Prudential Group is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service through various communication channels.About the RoleWe are looking for a professional with...
-
Operations and Customer Service Leader
6 days ago
Ipoh, Perak, Malaysia Hong Leong Bank Full timeAbout Us:Hong Leong Bank is a leading financial institution that offers a wide range of banking services to individuals and businesses.Our Vision:To be the preferred bank in Southeast Asia, renowned for its excellent customer service and innovative financial solutions.Why Join Us?We offer a dynamic and supportive work environment, opportunities for...
-
Sales and Customer Service Lead
4 days ago
Ipoh, Perak, Malaysia GMG Full time**Retail Supervisor Job Summary**We are seeking a skilled Retail Supervisor to join our team at GMG. The successful candidate will be responsible for supervising sales operations and achieving sales targets.Duties and ResponsibilitiesAdministrative Procedures: Maintain administrative procedures and ensure timely submission of documents according to company...
-
Customer Service Excellence Leader
2 days ago
Ipoh, Perak, Malaysia Krispy Kreme Doughnuts Full timeJob ResponsibilitiesWe are looking for a highly motivated Shift Manager to oversee the day-to-day activities of our Krispy Kreme Doughnuts shop. The ideal candidate will have excellent leadership skills and be able to drive sales growth while maintaining high customer satisfaction.Key Responsibilities:Lead Customer Service Team: Foster a culture of...
-
Customer Service Representative Lead
7 hours ago
Ipoh, Perak, Malaysia 1Millennium International Full time1Millennium International is seeking a Customer Service Representative Lead to join our team in Greentown Business Centre Ipoh. This full-time role involves providing exceptional customer service, resolving issues efficiently, and promoting products and services.About the RoleAs a Customer Service Representative Lead, you will be responsible for:Providing...
-
Associate, Customer and Agent Service Centre
12 hours ago
Ipoh, Perak, Malaysia Great Eastern Life Full timeJob Description - Associate, Customer and Agent Service Centre (GELM Operations-Ipoh) (25000039)Job Number:25000039Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many...
-
Financial Services Executive
6 days ago
Ipoh, Perak, Malaysia Hong Leong Bank Full timeJob Description:We are seeking a highly skilled and experienced Financial Services Executive to join our team in Business Channels. The successful candidate will be responsible for providing exceptional customer service, driving sales growth, and ensuring seamless transactions.Key Responsibilities:Provide superior customer service to walk-in customers and...
-
Customer Experience Manager
4 days ago
Ipoh, Perak, Malaysia Nirvana Asia Full timeAt Nirvana Asia, we strive for excellence in customer satisfaction. As a Customer Experience Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our daily activities.Key Responsibilities:Maximize customer satisfaction by driving daily operations efficiency.Lead the Front Desk team to boost productivity and achieve...
-
Automotive Service Excellence Manager
7 hours ago
Ipoh, Perak, Malaysia Tian Siang Premium Auto Full timeTian Siang Premium Auto seeks an experienced professional for the position of Automotive Service Excellence Manager. The successful candidate will be responsible for driving excellence in aftersales services, enhancing customer satisfaction, and maintaining high-quality standards.Responsibilities:Service Excellence:Promote a culture of excellence in...
-
Mechanical Service Manager
7 hours ago
Ipoh, Perak, Malaysia TAI ZHONG ENGINEERING SDN. BHD. Full timeAbout This Role:We are seeking a skilled Workshop Operations Manager to join our team at TAI ZHONG ENGINEERING SDN. BHD. As the key interface between our mechanics and customers, you will be responsible for effectively communicating and coordinating tasks to achieve smooth workshop operations.Your Key Accountabilities Will Include:Providing exceptional...
-
Customer Service Ambassador
4 days ago
Ipoh, Perak, Malaysia HABIB Full timeAbout the RoleWe are looking for a skilled Retail Sales Expert to join our team at HABIB. In this role, you will be responsible for selling and serving customers, adhering to operational procedures, and presenting an informative and helpful image to our customers. You will also coordinate with sales staff on activities planned to ensure that our showroom...
-
Customer Care
12 hours ago
Ipoh, Perak, Malaysia Prudential Group Full timeCustomer Care - Frontline (Call Centre) based in IpohAdd expected salary to your profile for insights.JOB SCOPE: The incumbent is responsible to handle inbound or outbound telephone calls, engagement calls, live-chats, emails, or social media relating to enquiries, issues, or complaints from customers about Prudential's products and services, in delivery of...
-
Sales and Customer Engagement Specialist
7 hours ago
Ipoh, Perak, Malaysia 1Millennium International Full time1Millennium International seeks a Sales and Customer Engagement Specialist to join our team in the Greentown Business Centre Ipoh. This full-time role involves working closely with customers, showcasing products, and delivering exceptional service.About the RoleThis is a customer-facing position that requires strong communication skills, product knowledge,...
-
Financial Services Relationship Manager
4 days ago
Ipoh, Perak, Malaysia Hong Leong Bank Full timeJob SummaryWe are seeking an experienced Financial Services Relationship Manager to join our team. As a key member of our operations team, you will be responsible for managing customer relationships and driving sales growth.Main ResponsibilitiesCarry out Branch RCSA through sample checking and effective rectification as applicable;Accept and process...
-
Executive, Field Sales
7 days ago
Ipoh, Perak, Malaysia DKSH Group Full timeTitle: Executive, Field Sales (FMCG, Ipoh)Location: Ipoh, MY, MYGlobal Business Unit: CGJob Function: SalesRequisition Number: 177965Job SummarySell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.General ResponsibilitiesSupport superior in managing day-to-day operating expenditures against...
-
Field Services Manager
7 hours ago
Ipoh, Perak, Malaysia Kuala Lumpur Kepong Berhad Full timeAbout Our CompanyKuala Lumpur Kepong Berhad (KLK) is a diversified multinational company with a strong presence in the plantation industry. Our innovative approach to agriculture has enabled us to maintain our position as a market leader.Job DescriptionWe are seeking an experienced Field Services Manager to join our team. The successful candidate will be...