Import & Export Customer Service

5 months ago


Klang, Malaysia GLOBAL TRACK LINES (M) SDN. BHD. Full time

Communicate with clients to understand their shipping needs and provide appropriate solutions.
- Coordinate with carriers, warehouses, and other logistics partners to arrange transportation.
- Track shipments and provide clients with regular updates on their status.
- Resolve any issues or delays in the shipping process promptly and efficiently.
- Prepare and process shipping documentation, including bills of lading, invoices, and customs paperwork.
- Maintain accurate records of all transactions and communications.
- Provide clients with cost estimates and manage billing inquiries.
- Ensure compliance with all relevant regulations and company policies.
- Collaborate with the sales and operations teams to enhance customer satisfaction and retention.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,667.15 - RM3,905.52 per month



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