Voice Support Customer Service Executive

6 months ago


Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**Shift Timing**:

- **Permanent Night Shift, start from 8PM**

**Working Roster**:

- **5 Days per Week**:

- **Each shift is 9 hours, including a 1-hour lunch break and two 15-minute short breaks.**

**Role & Responsibilities**:

- Provide accurate and timely answers to customer queries through calls.
- Deliver excellent customer support and patient assistance at all times.
- Effectively support customers through active communication.
- Meet and exceed all key performance indicators set by the company and clients.

**Requirements**:

- Minimum **6 months of relevant experience in voice channel support within customer service.**:

- **Minimum Diploma Holder or higher (preferred).**:

- Proficiency in **Mandarin or Cantonese and English is a must.**:

- **Native speakers of Malaysian Mandarin/Cantonese are an added advantage.**

**What We Offer**:

- **Competitive salary Rm4,500 and benefits package**.
- Comprehensive training programs for continuous improvement.
- A supportive and dynamic work environment.
- Opportunities for career advancement within the company.
- Regular team-building activities and events.
- Recognition and rewards for outstanding performance.

Pay: RM4,500.00 - RM5,000.00 per month

Schedule:

- Night shift

Application Question(s):

- What is your notice period?
- What is your expected salary?
- Do you have customer service experience?



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