IT Technical Support

3 months ago


Kulai, Malaysia Timesconsult Sdn Bhd Full time

**Roles and Responsibilities**:

- Serving as the first point of contact for IT support within the organization.
- Installing, configuring, and maintaining software and hardware components of computer and network systems.
- Diagnosing and troubleshooting software and hardware issues.
- Repairing and replacing damaged computers and network components.
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software.
- Supporting people whenever they encounter challenges with computers and network devices.
- Maintaining and updating technical documentation regularly.
- Testing new hardware and software before full-scale installation.

**Requirements**:

- At least 4 years of work experience in IT support or IT technician roles.
- Associate degree or advanced apprenticeship in Computer Science or relevant disciplines.
- In-depth knowledge of Windows, Mac, Linux and UNIX operating systems.
- Practical experience with internet and network security protocols.
- Problem-solving skills.
- Technical documentation skills.
- Organizational and interpersonal skills
- Willing to work overtime
- Willing to work in contract basis (yearly renewable)
- Willing to work in Kulai, Johor

**Salary**: RM3,000.00 - RM5,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- IT support: 3 years (preferred)



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