Itsm Support Specialist

2 weeks ago


Kuala Lumpur, Malaysia Hastraa Consulting Full time

     Proven experience in ITSM support roles, with a strong understanding of ITIL principles.
-      Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms.
-      Excellent communication and interpersonal skills with a customer-centric approach.
-      Ability to troubleshoot and diagnose IT issues independently.
-      Strong organizational skills and the ability to manage multiple tasks simultaneously.
-      ITIL Foundation certification.
-      Experience with ITSM integrations and automation.
-      Knowledge of IT security best practices.
-      Familiarity with scripting languages for automation (e.g., PowerShell, Python).

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift


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