Contract Officer

2 months ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As part of the world’s leading international bank, HSBC Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, HSBC Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking an experienced professional to join this team in the role of **Contract Officer - Direct Custody and Clearing**

**Contract Duration: May - Dec 2024**

**Principal Responsibilities**
- By ensuring that all trades are attended to and settled promptly with the existing resources and minimizing losses to the bank by achieving zero error rates.
- By building rapport with the customers and keeping them informed of their trade status especially in cases where there might be potential problems followed by regular updates.
- By ensuring that queries are attended to promptly and full compliance of service level agreements and standing instructions are in place.
- Builds team morale and intersectional communication.
- By maintaining professionalism with regards to dealing with counterparties and fostering goodwill and cooperation with regulatory bodies.
- By identifying staff training needs, recommending appropriate courses and guiding/counselling them when necessary.
- By constantly reviewing workflow processes to identify areas for technical improvement.
- Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators.
- Ensure Awareness of compliance requirements and implementation of Group Compliance Policy.
Requirements
- The jobholder should have the ability to work independently
- Good communication and interpersonal skills.
- He/she is expected to plan, manage and co-ordinate the day-to-day operation within priorities and service level agreed internally & externally.

**You’ll achieve more when you join HSBC.**

**Issued by HSBC Bank Malaysia Berhad



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