Document Controller Technical Writer
7 months ago
The Document Controller cum Technical Writer is responsible for creating, organizing, and maintaining technical documentation within the IT industry. This role involves producing and maintaining high-quality written materials that are accessible to both technical and non-technical stakeholders, accurate, consistent, and up to date.
The role also requires managing document control processes, including version control, distribution, and access management.
**Job Type**: Full Time
Schedule: Monday - Friday (8.30 am -5.30 pm)
Location: Kuching
**Key Responsibilities**:
1.** Document Creation & Maintenance**:
Create, maintain, and review technical documents, including manuals, user guides, system documentation, project documentation, reports, and forms.
2. **Document Organization**:
Establish and maintain a structured document repository, library, or wiki.
Implement document version control to track changes and revisions.
Categorize and organize documents for easy retrieval and access.
3. **Document Consolidation**:
Assist project team to consolidate documents after project completion
Compile, review and enhance project document collection for future projects
4. Document Distribution:
Manage and execute the distribution of documents to authorized personnel.
Control access to sensitive or proprietary documents.
5.** Quality Assurance**:
Review and edit documents for clarity, consistency, and adherence to industry standards.
Ensure that all technical documentation meets the organization’s policies, quality, and compliance standards.
6. **Meeting Support**
Schedule project meetings, coordinate calendars, and send out meeting invitations.
Take accurate meeting minutes and distribute them to attendees.
7.** Internal Support**
Participate in special projects and assignments as assigned by the management, aimed at developing skills and competencies necessary for potential advancement within the organization.
**Qualification**:
- Bachelor’s Degree in a related or relevant field (Office Management, Administration, Computer Science, Information Management, Electronic Engineering) is preferred;
- Strong knowledge of software development processes, terminology, and methodologies;
- Proficiency in document management software and tools.
- Attention to detail and the ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Preferably more than 1 year of experience as a document controller or technical writer, with a focus on engineering, software development or project related documentation.
- Willing and able to travel as required.
**Preferred Skills**:
- Proficiency in Mandarin language (reading, writing, and speaking) is an added advantage.
- Proficiency in managing and coordinating multiple document projects simultaneously.
- Able to quickly adapt to new concepts and technologies rapidly.
- Familiarity with document syntax standards such as Markdown.
- Familiarity with relevant regulatory and compliance requirements.
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