Contract Claim Manager

7 days ago

Kuala Lumpur, Malaysia Shell Full time

**The Role**:
**Where you fit in**

Lead the hands on claims management and expert contracting advice across the contracts portfolio for the Project, covering strategic Engineering, Procurement, Construction, Installation (EPC/EPCI) contracts with multiple international players. Lead dispute resolution to achieve the best commercial outcome & maximize value protection for the project.

The project comprises a remotely operated offshore platform and onshore gas plant, with infrastructure that includes one of the longest sour wet gas offshore pipelines in the world stretching more than 200 km, supplying gas supply to the PETRONAS LNG Complex. The project is designed to produce 800 million standard cubic feet of gas per day (MMscf/d). Gas production is expected to start in 2026.

Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore - whether that means building up new areas of expertise or taking in a different direction.

**What's the role?**
- Lead the planning, identification, implementation and monitoring claims preventions strategy, measures, procedures and mitigation across the contracts portfolio for the project including but not limited to 5 strategic EPC/EPCI contracts with multiple international players; Covering onshore development, shallow water & Deepwater contracts.
- Lead the effective management of contract claims and variations to achieve the best commercial outcome for the project.
- Lead resolution of Claims from or against contractors.
- Advise and guide CP Leads, Contract Holders, Company Representatives on variation and change management defense.
- Coordinate with Shell’s group on use of resources (internal and external experts) as part of preparation for claim positioning.
- Manage Company’s response to claims and contentious variation requests across all contracts portfolio.
- Lead preparation of claims position including all the necessary analysis and impact studies.
- Advise and guide CP Leads, Contract Holders, Company Representatives on how to preserve and exercise contractual remedies to protect or recover value. Identify and monitor risk areas in key project contracts.

**Key Challenges**:

- Understanding of strategic, technical, legal, financing, taxation and commercial considerations, able to cope with complications and uncertainties of major multidisciplinary oil and gas projects in a complex business environment.
- First onshore development for Shell Malaysia, ability to deal with international contractors that are new to Shell.

**What do we need from you?**
- Seasoned professional with wide experience (20 years+) of Supply Chain Management functions and activities including detailed knowledge of project development with a further relevant qualification e.g. MSc Construction Law, Law or Arbitration or similar with extensive knowledge and experience (10 years+) of the role of a Sr. Claims Consultant on oil and gas projects.
- Proven ability of the successful development and negotiation of complex EPC contractual claim submissions. Dispute resolution and arbitration experience is considered a plus.
- Sound understanding of technical issues gained through successfully fulfilling variety of associated roles across the businesses in varied project working environments. Relies on extensive experience and judgment to plan and accomplish goals.
- Able to fully take into account business and operations requirements and objective while discharging its duties of contract management and claims support

**Company Description**

Shell has been a partner in powering Malaysia’s progress since 1891 when we established our first depot in the Straits Settlements. Today, we are an integrated energy company comprising Upstream, Downstream, Integrated Gas and New Energies, Projects & Technology, and Shell Business Operations. Shell Malaysia aims to be the leading energy player in the country, powering Malaysia’s future with cleaner, innovative, and competitive energy solutions.

Ø Upstream

More than a century, Shell has been operating and we continue to extract and deliver oil and gas efficiently, profitably, and in environmentally friendly and socially responsible ways to meet evolving customer needs and the growing demand for energy.

Ø Downstream

With over 950 service stations, Shell has the leading market share in the fuels retailing business in Malaysia. In Malaysia, we make and sell more than 600 different lubricants for the automotive sector, heavy-duty transport, food processing, and power generation. We are the lubricants market leader in Sabah and Sarawak.

Ø Integrated Gas, Renewables and Energy Solutions

Shell set out its Powering Progress strategy, which we aim to deliver through our three business pillars of Growth, Transition and Upstream. The Growth Pillar includes ou

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