Claims Manager

3 weeks ago


Kuala Lumpur, Malaysia JAC Malaysia Full time

Contract type:
- Permanent- Location:
- Kuala Lumpur- Specialisation:
- Banking & Financial Services / Insurance- Reference:
- PR/155457- Contact details:
- Jace Lai- Job published:
- July 06, 2023 11:23**JOB RESPONSIBILITIES**
- Processing claims in accordance to company policy and practice.
- Provide advice, sound judgment and recommendation on case that surpasses the authorized authority.
- Provide advice with appropriate referrals/escalations as and when needed.
- Ensure claims recommendations and decisions are complied with legal requirements, industry regulations, company policies and professional codes.
- Follow up with adjuster/surveyor/expert/solicitor for the status of the claims including timely update provision of reserve.
- Ensuring fair and expeditious settlement of a valid claim in accordance to policy conditions.
- Liaising with respective personnel in charge for claim matters, settlements, recoveries, and subrogation.
- Ensure internal customer requests / inquiries for retrieval of claim documents are well attended on timely manner.
- Provide technical support on Actuarial/Underwriting operation as and when required.

**JOB REQUIREMENTS**
- Preferably with at least 3-5 years of experience in handling general claims.
- General knowledge of the insurance / reinsurance industry.
- Ability to handle the related claims independently.
- High learning agility and work efficiency.
- #LI-JACMY
- #statekl


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