Assistant Customer Service Coordinator

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Responsibilities: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: - This role is responsible for providing assistance in order fulfilment processes....

**Offer description**: Permanent contract Full Time **Job Description**: Attending to local and overseas customer’s inquiries pertaining to rates Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival Responsible for bookings preparation and...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

**Offer description**: Permanent contract Full Time **Job Description**: Attending to local and overseas customer’s inquiries pertaining to rates Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival Responsible for bookings preparation and...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

**Requirements**: - Required language(s) : English & Chinese - At least 2 year(s) of working experiences in the related field is required for this position - Preferably Executive specialized in Logistics/Supply Chain or equivalent **Responsibilities**: - Handling shipping inquiries - Handling bookings between customers and carriers - Coordination on...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service - File and maintain documentation related to factory compliance audits - Manage all files/documents systematically under sections or departments - Coordinate cross department efforts in meeting On Time Delivery...

Assist CS Executive on: Shipping: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - Process freight claim and billing - LCL Arrangement Customer Services - To liaise...

deal directly with customers either by telephone, electronically or face to face - respond promptly to customer inquiries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide pricing and delivery information - perform customer verifications - set up new customer accounts -...