Customer Service Executive
3 weeks ago
**Duties and Responsibilities**
- Ensure routine and scheduled tasks are carried out
- To be stationed at each respective areas as assigned
- To assist customers and patients and attend to all their enquiries
- To direct customers to their desired locations
- To provide support and assistance to the other departments (where required)
- To control crowd at the lift areas
- To assist customers to fill up the Patient Experience via QR code/tablets
- To keep updated with all the new information regarding hospitals i.e consultant directories and facilities in the hospitals
- To inform the respective department in the event of i.e faulty lift, not enough chairs, single queue system down/ machine out of paper.
- a smile, eye contact and greet customers by addressing them as Sir/Mdm.
- To promote teamwork among staff by developing good rapport with other department while carrying out duties
- Be proactive in assisting the customers
- Ensure proper and clean attire during working hours
- Maintain personal hygiene
**Job Requirements**
- Willing to work in Teluk Intan
- Jobs required a lot of standing and walking
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Teluk Intan: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Mandarin (required)
- Bahasa (required)
Application Deadline: 06/30/2024
Expected Start Date: 08/01/2024
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