Customer Service Officer
6 months ago
Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Perak- Description
**Primary Objective**:
- Ensure and provide quality customer service standards
- Sales Referral - identify existing and prospective customers’ financial needs and refer them to sales personnel
- To support Assistant Branch Manager (ABM) to ensure smooth branch operation and compliance requirements are strictly observed
- To assist in tracking branch sales and up keep of sales records and other records/reports
**Key Responsibilities**:
**Customer Service**
- Deliver quality customer experience
- Identify sales opportunities for referral and cross selling
**Branch Operation**
- Ensure Bank’s policies, procedures & guidelines are complied with
- Support ABM to ensure smooth and effective branch operation to achieve satisfactory audit rating and score on Branch Excellence Program
- Checking and monitoring of monetary transactions and inquiry / maintenance activities
- Ensure smooth running of system, branches administration and staff administration (in the absence of ABM)
- Prepare and up keep branch records eg. BFS, sales reports, branch visitation reports etc
- Other duties arranged by ABM/BM relevant to branch operations from time to time
- Requirements
**Requirements**:
Bachelor Degree - Any related field(s).
Minimum 3 years in sales, customer service and branch operation experience
Self-motivated dynamic individuals with integrity, drive, diligence and a passion for high standards of service
- Pleasant personality with good analytical, communication and interpersonal skills
- Able to work independently with minimum supervision
- Independent and mature character who is proficient in prioritizing needs based on urgency
- Resistant to stress and able to work under pressure
- Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
-
Service Ambassador
6 months ago
Perak, Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Perak- Description **Primary Objective**: 1. To deliver superior customer experience and service by taking full charge of the overall branch customer service management at the Banking Hall and the SST area. To be the Premier Customer Service touch point...
-
Customer Service Agent
5 months ago
Perak Tengah, Malaysia QY Ventures Pte Ltd Full timeRemote Customer Service Agent (Work from home fully) **Job Description**: - Fulfil customer orders on multiple digital platforms - Respond to enquiries on products and manage chats Job Requirement: - Meticulous and careful in fulfilling orders accurately and efficiently. - Good communication, being able to understand buyer’s enquiries and respond...
-
Office Assistant
5 months ago
Hilir Perak, Malaysia Richmond Residence Clubhouse Teluk Intan Full time**Responsibilities**: - Admin is to manage schedules and calendars for their team or manager, scheduling appointments, meetings and events. - Maintaining office supplies and equipment. - Assisting the Sales Manager and in sales support to the team and providing excellent customer service to clients. - Maintaining database, tracking sales and customer...
-
E-commerce Customer Service
5 months ago
Hilir Perak, Malaysia pusat pakaian kime sdn bhd Full time1.Reply messages / provide solution to customer /arrange pickup. 3.Assist and manage in product management such as upload of all existing and new products, images, descriptions and conduct market research to E-Commerce marketplaces (eg. Shopee / TIKTOK /Facebook/Instagram etc.) 4.Patiently sever online customer, provide quality and comfortable...
-
Customer Engagement/service Assistant
5 months ago
Hilir Perak, Malaysia Lagenda Properties Berhad Full timeEnsure smooth Customer Service function in accordance with policies and guidelines adopted. - Carry out daily operations smoothly and diligently. - Respond to and resolve defects or complaints raised by customers within the time frames set up, with the assistance of HODs concerned. - Report immediately to HOD on matters arising, whenever necessary. Always...
-
Executive, Customer Engagement Centres Specialist
5 months ago
Perak, Malaysia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Executive, Customer Engagement Centres Specialist
6 months ago
Perak, Malaysia Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Executive, Customer Care Specialist 1
5 months ago
Perak, Malaysia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Assistant Manager, Customer Care
5 months ago
Perak, Malaysia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Financial Services Enabler 2
5 months ago
Perak, Malaysia Bank Islam Full timeReq ID: 6317- Job Description: **Responsibilities**: - To render customer service in a professional, polite, fast, and efficient manner. - Attending to customer queries about the Bank's products and services. - Filling and batching of daily transaction documents - To complete the account closing transaction. - Support day-to-day branch operations. - Perform...
-
Technician, Service
5 months ago
Perak Tengah, Malaysia Agensi Pekerjaan MCI Career Sdn Bhd Full time**Responsibilities**: - Perform standard maintenance, repair & overhaul work on Material Handling Equipment (MHE) including diesel & electrical forklifts. - Maintain a high standard of workmanship to minimize turnaround time for scheduled repairs & inspections, meeting departmental standards. - Deliver excellent customer service to achieve customer...
-
Deposit Rship Officer
7 months ago
Perak, Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Perak- Description **Primary Objective**: Support the achievement of the branch sales targets as defined by the Bank. **Key Responsibilities**: - Promote and professionally sell a wide range of retail products to existing and potential customers, engage...
-
Security Officer
5 months ago
Hilir Perak, Malaysia Richmond Residence Clubhouse Teluk Intan Full timeSecurity Guards **Responsibilities**: - Inspecting and patrolling premises hourly. - Own transport (motorcycle) - Willing to work in night shift. Interested please contact Ms Gynn 016-597 6880. **Salary**: RM1,500.00 - RM1,700.00 per month Schedule: - Day shift **Experience**: - Customer service: 1 year (preferred)
-
Teller / Clerk
7 months ago
Perak, Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Perak- Description **Primary Objective**: Deliver quality customer service of teller/clerical functions Accurately and promptly record all transactions of customers’ banking accounts in compliance with Bank’s policies & procedures Attend to...
-
Front Office Associate
5 months ago
Perak Tengah, Malaysia Agensi Pekerjaan myPeople (Hiring with Mr & Mrs Clean brand) Full timeChance to work in an Ultra-Luxury premium high prestige Hotel in Dubai is hiring a Guest Relations Agent. This worldwide hotel brand has been established in many parts of the world. If interested and match the below requirements, please contact +6017-4210387, for more details & shortlisting accordingly. **Work Location**:Doha, Qatar (6 hours from Dubai...
-
Resident Medical Officer
5 months ago
Perak Tengah, Malaysia Klinik Redza Full timeVacancy Klinik Redza ( Cawangan Parit ) Resident Medical Officer We are Looking for a qualified doctor who abides and fully committed to the ethical principles and values of the medical profession. Permanent resident doctor Location : Parit Timing : 8am to 8pm ( Monday to Saturday ) **Salary**: Rm 8500 to Rm 11000 included EPF and...
-
Hse Officer
5 months ago
Perak Tengah, Malaysia Agensi Pekerjaan Line Recruits Sdn Bhd Full timeTo assume the role of secretary for HSE Committee as per statutory requirement and may chair HSE meeting in the absence and representative. - To ensure the updated requirements of the DOSH & NIOSH are implemented and proper documented. - To initiate, propagate, promote, educate, execute and implementation of HSE programs and activities in continuous checks...
-
Customer Assistant
5 months ago
Hulu Perak, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Customer Assistant** Maintain a professional level of customer service in promoting the company's products: - Provide professional...
-
Customer Assistant
5 months ago
Hulu Perak, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Customer Assistant** Maintain a professional level of customer service in promoting the company's products: - Provide professional...
-
Property Sales Manager 房地产经理
5 months ago
Perak, Malaysia Humantech Services Sdn Bhd Full time**Interested**: Kindly **Whatsapp **your resume to **016-9729309 for faster response** **Job Scope**: - Managerial position will include typical managerial role - In charge all the sales matters in the property. - Handling a sales agents team, assist & guiding team members if needed - Assisting agents regarding customers inquiries related to projects. -...