Call Centre

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

Position: Call Centre Trainer Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Office Hours, Monday to Friday Qualification: - Have at least 1 -2 years experience in Training Call Centre - Have experience in e-commerce industry Job description: - Conduct any kind of trainings...

**Position**:Call Centre Executive **Industry**: Banking **Working Location**: Kuala Lumpur (**walking distance to LRT Station**) **Working Days/Hours**:Rotational Shifts including weekends and PH/Staggered Working Hours between 8 AM to 11 PM (8 Hours Working with 1 Hour break) **Employment Type**: 6 Months Contract (**renewable/convertible to Permanent...

**Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...

**Job description** **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive,...

**Position**:Inbound Call Centre Executive **Working Location**: Kuala Lumpur / Petaling Jaya (_**Walking Distance to Train Station**_) **Working Hours**:Monday - Friday _(Staggered Working Hours in between 8 AM to 9 PM - 8 Hours Working with 1 Hour break)_ **Employment Type**: 3 Months Contract (renewable/convertible to Permanent based on...

**Responsibilities**: - Answering incoming carpark's intercom and general phone calls to customer's inquiry - Identify and escalate any carpark issue - Provide information to customers for any carparks details like pricing, availability etc - Research, identify and resolve customer complaints by understanding the root of the problem - Monitoring the CCTV...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: - 1) Nama Penuh **:Nisa bt Hassan**: - 2) Umur **:27 (18-27)**: - 3) Tarikh boleh hadir ke temuduga **:00:00:24** - Pengambilan untuk branch Kuala Lumpur sahaja **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM) Sijil SPM...

**Customer Service (Call centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Pengambilan untuk cawangan Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: - 1) Nama Penuh **:Nisa bt Hassan**: - 2) Umur **:27 (18-27)**: - 3) Tarikh boleh hadir ke temuduga **:00:00:24** - Pengambilan untuk branch Kuala Lumpur sahaja **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM) Sijil SPM...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Lokasi bekerja Maybank Academy Etiqa Jalan Melaka Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Roles & Responsibilities 工作范围**: - Managing sales inquiries through Facebook, IG and WhatsApp, promoting health screening products and close deal as well as upselling other screening products. - To work closely with other team members to achieve the monthly new leads target. - Approach customers from enquiries to capture the leads details. -...

**Customer Service Executive (Contact Centre)** **-** **(**24000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

**Job Title**: Executive, Contact Centre Quality & Support **Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields,...