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Customer Service Mandarin

4 weeks ago

Kuala Lumpur, Malaysia MINDPEC SOLUTIONS SDN BHD Full time

Responsibilities:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments,

feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.

**Salary**: RM4,000.00 - RM4,200.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Retention bonus
- Yearly bonus

**Language**:

- Mandarin or Cantonese (preferred)