Mandarin Inbound Call

_Job Description_ Professionally handle inbound calls in high volumes regarding customer inquiries, complaint, feedbacks related to the company products. Listen attentively to customer needs, concerns and demonstrate empathy while maximizing opportunity to build rapport with customer. To exceed customer expectation in terms of customer service and accurate...

**Customer Service (Inbound / Outbound Calls)**: - Able to effectively communicate with doctors, patients and others, providing good customer service. - FRESH GRADUATES are encouraged to apply.

Field inbound calls and exhibit the correct sales and customer experience behaviours throughout the entire interaction - Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed - Offer resolution within our scope of support (SOS), providing direction for third party...

**Position**:Customer Support - Network Inbound **Intake**:4th December 2023 **Industry**: Telecommunication **Employment Type**: 6-Months Contract (Renewable based on performance) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work-week/ Rotational Shifts - including weekends and public holidays (earliest shift at 8 AM,...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

**Technical Skills**: - Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction - Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed - Offer resolution within our scope of support (SOS), providing direction...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

Requirements: - Must have minimum 6 month - 1 year call center experience in Banking Company - Answer any inbound questions/queries from clients - Excellent communication and analytical skills. - Proficient with Microsoft Office. - Proficient in Writing & Speaking in Mandarin **Responsibilities**: - Identify and escalate issues to supervisors - Research,...

**Position**:Call Centre Executive (Postpaid) **Intake**:6th May 2024 **Employment Type**: 1-Year Contract (_**Renewable based on performance**_) **Working Location**: The Pinnacle Sunway, Petaling Jaya **Working Hours/Days**: Earliest shift starts at 8 AM, last ends at 12 AM (_**9 hours in a day**_) / 5 days and 2 days off a week including weekends and...

We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team. SPM / O Level / SKM Level 1 / SKM Level 2...

**Job Details** - Company: Teleperformance Malaysia - TP Code: ID-G001-D-ISR-EN-001 - Job Title: Inbound Sales Representative - English - Location: Petaling Jaya, Selangor, Malaysia **Overview** So, what will you be doing as an Inbound Sales Representative? Imagine being a consultant who helps small to medium business owners be more successful in their...

**Job details**: Posted 09 April 2024 SalaryRM3500 - RM5000 per month LocationPetaling Jaya Job type Permanent DisciplineTechnology & Digital Reference270967_1712641741 **Call center - Service desk** This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of...

**JOB RESPONSIBILITIES**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information - Working in a team to achieve the required KPI elements and SLA **JOB...

**JOB SCOPE**: - Perform inbound calls to customers (database and leads provided) - Receive calls from prospective clients to introduce company’s products and services (insurance) - Answer customer inquiries and provide information on product features, benefits, and pricing - Record customer interactions and update customer information in a...

To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient traveling. **Salary**: RM2,500.00 - RM3,000.00 per...

Field inbound calls and exhibit the correct sales and customer experience behaviours throughout the entire interaction - Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed - Offer resolution within our scope of support (SOS), providing direction for third party...

About the Job Tasks & Responsibilities - Attend to Inbound Calls. - Able to resolve customer queries and issues - Ad-hoc tasks - 5 Days working 2 Days Off **Requirements**: - Fluent Mandarin (Speaking + Reading) - Fluent Bahasa & English - Education Requirement: Diploma / Degree - Fresh Graduate are welcome - Good in communication and able to fulfilled a...

Role**:Customer Service Agent** Salary**:Upto RM 3000 + Allowance + KPI** Work Location**:Ara Damansara, Selangor** Role Type**:Permanent** Language Required**:Mandarin + Basic English** **Requirements**: - Minimum SPM Needed. - Fresher can apply. - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and...