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Call Centre- Service Desk
2 months ago
**Job details**:
Posted 09 April 2024
SalaryRM3500 - RM5000 per month
LocationPetaling Jaya
Job type Permanent
DisciplineTechnology & Digital
Reference270967_1712641741
**Call center - Service desk**
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information.
This position will require
- Prior experience handling Australian customers in a contact center environments
- Ability to handle Omni channel support such as, inbound calls and live chats
- Experience deescalating irate/hostile customers.
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