Call Centre

JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Our client is a well-established call centre service provider professionally providing business process outsourcing services to different industry segments. They are now seeking for the right talents to join their call centre support team due to business expansion. **JOB RESPONSIBILITIES**: - To provide a high level of customer service experience when...

JAWATAN : CALL CENTRE TEAM LEADER*KERJA: MONITORING CALL CENTRE*NAMA PEJABAT: INOVASI MAKMUR SDN BHDLOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14)- KERJA : FULL TIME- GAJI: RM 2000- RM 2500- Hari Kerja Isnin -Jumaat, Sabtu (alternate)- Waktu kerja : 9.00am - 6.30pm- Sabtu : Jika hari sabtu adalah hari bekerja, maka monitor...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

**REQUIREMENTS** - Graduation Year: 2017 - 2023 - Fields of Study: Any - Education Level (pursuing / obtained): SPM and above - Required Level of Work Experience: None - Full Time Admin Clerk **(can work at least 1 years and above)**: - Working location will be **SS2 Petaling Jaya** **JOB SCOPE**: - Basic Admin task - Basic marketing posting - Prepare...

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

**Position**:Call Centre Executive (Postpaid) **Intake**:6th May 2024 **Employment Type**: 1-Year Contract (_**Renewable based on performance**_) **Working Location**: The Pinnacle Sunway, Petaling Jaya **Working Hours/Days**: Earliest shift starts at 8 AM, last ends at 12 AM (_**9 hours in a day**_) / 5 days and 2 days off a week including weekends and...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

Answering customer calls - Doing 1st troubleshooting - Update customer details in the system. - Other task**Job Type**: Contract Contract length: 12 months **Salary**: RM2,100.00 - RM2,400.00 per month **Benefits**: - Health insurance - Maternity leave - Parental leave Schedule: - Monday to Friday Supplemental pay types: - Overtime pay Ability to...

**1) Handling incoming sales calls, Social Media and Web/App sales.** 2) Assigning completed sales to technicians’ team for further action. 3) Follow up the jobs assigned in system until it completed. 4) Update handled sales details in the call log and share it with Management team. 5) Follow any other task or instructions given by superior’s time to...

**Responsibilities**: - Working in a contact centre environment and handling multiple calls from our customers. - Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities. - Taking ownership to complete necessary research and customer follow-up or...