Call Centre Agent

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

JAWATAN : CALL CENTRE - Kerja: Menghubungi Pelanggan Dan Menasihati Pelanggan Mengenai Tunggakan Pembayaran Indah Water & Telco Nama Pejabat: Inovasi Makmur Sdn Bhd Lokasi: Jalan 19, Petaling Jaya (Berhadapan Toyota Showroom Pj Seksyen 14) - Gaji: Rm 2000 - Gaji Bulan : Lebih Rm 2000 + Overtime - Hari Kerja: Isnin - Jumaat (9.00am - 6.30pm) - Sabtu (...

JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

Job Responsibilities - To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. - To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure...

Job Responsibilities - To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. - To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Hiring Agent Call Center Company : TechnoMech (M) Sdn Bhd Working Location : Wisma TNB Jalan Anson Pulau Pinang // Menara PKNS Petaling Jaya Working hours : 24/7 Shift (5 days work, 2 days off) Benefits: Basic RM 1800-2000 + KPI RM300 Training Medical Card EPF/SOCSO Monthly Rewards **Job Types**: Permanent, Contract **Salary**: RM1,800.00 -...

1. Answer Calls - Answer all calls received through PLUSLine (1-800-88-0000), Emergency Telephone (ET) and Region Communication Centre (RCC). - Greet and hang up the calls received through PLUSLine, Emergency Telephone (ET) and Region Communication Centre (RCC) using the standard script. - Verify the feedback information with the caller before end the...

Job Title: Call Center AgentLocation: Petaling JayaAbout the Role:We are seeking a highly skilled Call Center Agent to join our team in Petaling Jaya.The successful candidate will be responsible for attending and resolving customer inquiries via phone call, email, or live chat.Regularly contacting customers to ensure their experience with our products is...

Job Title: Call Center AgentLocation: Petaling JayaAbout the Role:We are seeking a highly skilled Call Center Agent to join our team in Petaling Jaya.The successful candidate will be responsible for attending and resolving customer inquiries via phone call, email, or live chat.Regularly contacting customers to ensure their experience with our products is...

Junior Call Centre Executive (Chinese) Working Location: One Powerhouse (Bandar Utama) / Wisma Academy (Petaling Jaya) Working Hours: 9am - 6pm Working Days: Five days in a weeks Salary Range: RM3000 - RM4200 Responsible - Attend to customers’ enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

Position : Customer Service Call Centre Location : Sec 13 Petaling Jaya Salary Range : RM 2,700 - RM 3,100 Working Hours : 10am - 8pm Days : 5 days a week including weekend **Job Scope** - Executing and supporting marketing-led campaigns in the acquisition and retention of StarHub customers - Managing telesales in-house and outsource partners -...

Answering customer calls - Doing 1st troubleshooting - Update customer details in the system. - Other task**Job Type**: Contract Contract length: 12 months **Salary**: RM2,100.00 - RM2,400.00 per month **Benefits**: - Health insurance - Maternity leave - Parental leave Schedule: - Monday to Friday Supplemental pay types: - Overtime pay Ability to...

**1) Handling incoming sales calls, Social Media and Web/App sales.** 2) Assigning completed sales to technicians’ team for further action. 3) Follow up the jobs assigned in system until it completed. 4) Update handled sales details in the call log and share it with Management team. 5) Follow any other task or instructions given by superior’s time to...

1. Handling inbound calls from customers seeking roadside assistance 2. Clarify with the customer regarding their current location & the roadside assistance that they need (Battery, tyre, Fuel Delivery, Car inspection, or Towing services) 3. Inform the dispatcher of the customer's situation & the location they needed to go. **Job Requirement**: - Minimum SPM...

To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure provider arrives on time...

To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure provider arrives on time...