Call Centre Executive

7 months ago


Petaling Jaya, Malaysia Inovasi Makmur sdn bhd Full time

**Working hours :9.00 am - 6.30 pm per week.**

**What You Should Have?**
- Customer service experience
- Database management skills
- Health in good condition
- SPM / STPM/ DIPLOMA
- Calls customers with outstanding debts
- Contact and track debtors, encouraging timely repayment
- Handle customer questions, complaints, and inquiries
- Negotiate payment plan arrangements with debtors

**Expectation**
- Speaking and listening skills
- Multi-tasking and time management skills
- Able to work independently
- Fast typing skills
- Willing to work overtime
- Clear, persuasive verbal and written communication
- Excellent negotiation skills
- Professional phone etiquette

**Other Information**:

- Basic Salary RM 2000.00 with allowance
- Commission paid separate from salary
- Yearly Bonus
- Maternity & Paternal Leave
- Overtime provided
- Annual Leave

(**Staff can go back early before 6.30 pm if they meet the daily target.)**
- **Working Days: Mon - Fri with 2 Alternate Saturday**:

- **Contact us on whatsapp :01156731135**

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Malay (preferred)
- Bahasa Melayu (preferred)


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