Mandarin Inbound Call

Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. Handling and resolving customer complaints regarding customer service problems. Completing call notes and call reports as...

JOB SCOPE: Perform inbound calls to customers (database and leads provided) Receive calls from prospective clients to introduce company's products and services (insurance) Answer customer inquiries and provide information on product features, benefits, and pricing Record customer interactions and update customer information in a databaseREQUIREMENTS:- No...

Position:Call Centre Executive (Postpaid)Intake:6th May 2024Employment Type: 1-Year Contract (_Renewable based on performance_)Working Location: The Pinnacle Sunway, Petaling JayaWorking Hours/Days: Earliest shift starts at 8 AM, last ends at 12 AM (_9 hours in a day_) / 5 days and 2 days off a week including weekends and Public HolidaysMonthly Salary:...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Technical Skills: Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed Offer resolution within our scope of support (SOS), providing direction for third...

Role:Area Sales ManagerTimings:Flexible (Contract To Hire)Industry:IT-Hardware & NetworkingWork Mode:Work from officeFunctional Area:Sales / Business Development / Client ServicingKey Skills: Digital Marketing Process Management SAP SEM Mandarin Cantonese typing skills COMPUTER SKILL Customer Service Agent Mandarin or Cantonese Voice Support Proficient in...

Experience:Min 4 Years in Nurse Coordinator call centreShift: permanent/Rotational ShiftRole:Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train and...

[RN] Our client is 1 of the biggest telco in Malaysia.WHY join us?Basic Salary + Allowances + Commissions (up to RM5000)All benefits coveredGood performance to be converted to permanentThe Tele Call Center Customer Support Representative is responsible for handling customer inquiries via telephone and providing information and assistance in a professional...

Role:Customer Service AgentWork Location:Shah Alam/ Petaling JayaLanguage Required:Mandarin (Speak must / read, write not required) + Basic EnglishJob Type:PermanentSalary: upto RM KPI + other benefitsRequirements:Minimum SPM Needed.Fresher can apply.Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and...

**Job Responsibilities: - **Phone operator Telemarketing call followup on existing and/or new patient database Teleconsultation Manage patient complaints. Salesforce CRM System Patient registration. Appointment scheduling. Appointment management. Demand / Supply evaluation. Change/reschedule appointments whenever necessary Appointment reminder &...

FRESH GRADUATE WITH NO EXPERIENCEDIPLOMA DEGREE 100% Inbound calls No Outbound, Sales NO GRAVEYARD / MIDNIGHT SHIFTRotational Working Days & Rotational Working HoursBENEFITS Medical Insurance Only DAY shifts Overtime PaidREQUIREMENTS- ABLE TO SPEAK & UNDERSTAND ENGLISH & MALAY:SPM / SKM LEVEL 3 / DIPLOMA / DEGREE NO Experience can apply. Have good...

Experience:Min 5 Years in call centreShift: Rotational ShiftResponsibilities:Assistance Attend to incoming and outgoing communications promptly and courteously (telephone, e- mails, messenging etc...) Proper use of the case management system to record down case activities and plan new tasks Provide quality assistance solution to our customers Able to work on...

Able to communicate in Mandarin and Cantonese since it will be dealing with Mandarin and Cantonese speakers. Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products. Exceeding customer expectation in terms of customer service & accurate information....

Requirements:Minimum 6 month to 1 year call center experience in Banking CompanyHandling inbound questions/queries from clientsStrong communication and analytical skillsProficiency in Microsoft OfficeProficiency in Writing & Speaking MandarinResponsibilities:Identifying and escalating issues to supervisorsResolving customer complaints using available...

Title: Call Center Consultant (Back Office)Duration: Permanent positionLocation: Petaling Jaya, MalaysiaJOB DESCRIPTION:Phone operator - Telemarketing - call follow-up on existing and/or new patient database Tele consultation Manage patient complaints.Salesforce CRM System Patient registration. Appointment scheduling. Appointment management. Demand / Supply...

**Call Center Consultant Petaling Jaya**Salary: Up to RM5000Monday - Sunday (2 days rotating)Working days: 5 days working & 2 days off WorkingSchedule:Any 2 of the 5 days may be scheduled to work from 8.30am - 9pm with 2 hours break (7-9pm will be compensated with Time Off)Job Responsibilities:Phone operator Manage patient complaints. Salesforce CRM System...

Make outbound calls to delinquent customers to negotiate for payment. Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer. To proceed with the unblocking request (if applicable/necessary). Update systems on calls made and actions take for each customer. Any other...

A team leader provides guidance and instruction to a working group about a project or portfolio of projects. They are in charge of delegating work, overseeing progress towards goals, and coaching team members as needed. Team leads often serve as de-facto mentors for the team, even if they don't have a manager title and manage a Mandarin Team for Hong Kong...

Job Highlights: Basic Salary + Allowances + Annual Bonus Call Centre Environment (Rotational Shifts) Day Shift / Night Shift Training will be provided Work From Office (WFO) Virtual interview Accessible by Public Transport Fresh Graduate are welcome to applyResponsibilities: Working in a contact centre environment and handling multiple calls from our...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, , helps millions find the insurance policy with the best value and highest coverage for them.Our core strengths are in navigating the most complex...