Deal Desk Analyst

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

**What you will do?** This individual will be reporting to **Deal Desk Coordinator** and be responsible for supporting our Sales team through creating, reviewing, and verifying details around the signed agreements. This Coordinator will support the deal process by receiving pre-approval from internal teams concerning orders and pricing; providing account...

Position at Confluent Malaysia Sdn. Bhd.With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every...

We are looking for a dynamic, energetic individual who would be able to work in an IT Service Desk environment within our Managed Services Department. Within the department, you will be working closely with 3 functional individual/ team (Resolver Group) which are the Service Desk Analyst (Level 1), Service Desk Onsite Engineer (Level 2), 3rd Party/Vendor...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

About the RoleThe Help Desk Analyst will be responsible for troubleshooting hardware, software, and network problems, logging and tracking incidents, and escalating complex issues to senior team members when necessary. You will also assist with user account management, password resets, and basic system maintenance.

Our Purpose Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities. The Nitty Gritty Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely manner The core objectives and responsibilities of the...

The Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...

We are currently seeking a highly motivated and skilled fesh IT graduate Position - IT Service Desk Analyst. Location - KL, Malaysia **Key Responsibilities**: - Offer 1st level support and perform troubleshooting to resolve IT-related issues. - Log problems into HPSM accurately and efficiently. - Drive continuous improvement initiatives to enhance the...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Getronics Federal Territory of Kuala Lumpur, MalaysiaL1 - SERVICE DESK ANALYSTAccountabilities for L1 Service Desk Analyst:Answers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.Escalates calls...

About Us">Datacom is a leading professional IT services company with a strong presence in Australasia. With a global workforce of over 6,200 people, the company delivers expert solutions in data centers, IT services, software engineering, and application management.We pride ourselves on our commitment to diversity, equity, and inclusion, ensuring that our...

We are looking for a talented Service Desk Analyst to join our dynamic team at Glory Ltd.About the TeamOur team is committed to delivering exceptional support to our employees and stakeholders.The Service Desk Analyst will play a critical role in ensuring that our technology infrastructure is running smoothly and that our employees receive timely and...

**The Position**: This role provides the second-level contact and conveys resolutions or facilitates resolutions to end-user and customer issues, and properly escalates unresolved queries to the next level of support where necessary. The Service Desk Analyst will be cross-trained on all aspects of delivery on technology solutions. **Responsibilities**: -...

**Role: Service Desk Analyst** **Location: Kuala Lumpur, MY** **Exp: 3 - 6 years** **Expectations from the Role** - Should possess good communication skills. - Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues. **Desired Competencies (Technical/Behavioral...

In this role as an IT Help Desk Analyst at Getronics, you will play a critical part in ensuring the smooth operation of our IT services.Responsibilities:You will be responsible for answering client calls, analyzing their technical issues, and providing effective solutions to meet their needs. To achieve this, you will require strong analytical skills,...

Service Desk Team MemberWe are looking for a highly motivated and skilled individual to join our Service Desk team as a Service Desk Analyst. In this role, you will be responsible for providing technical support to users via phone and chat, as well as dispatching tickets and ensuring that calls are recorded and solutions communicated.As a Service Desk...

Glory Ltd. is seeking a highly motivated and organized Service Desk Analyst to join our team.Key ResponsibilitiesIncident Management: Log, prioritize, and assign incidents to ensure timely resolution and minimize downtime.Service Request Fulfillment: Manage service requests, including joining, moving, and leaving processes, while maintaining regulatory...

Service Desk Analyst Duration : 6 Months extandable contract (will convert to permanent after one year or before as per performance) Duration : Direct Contract with Client, Salary+ Client benefits Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications -...

Job Responsibilities - Provides basic technical support for all software and hardware within agreed Service Level Agreements (SLA). - Providing an effective interface and communication between users and IT staff for any form of technical assistance. - Providing basic remote technical assistance for questions and problems - Work closely with Level 2&3 to...