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Key Account Manager

1 month ago

Kuala Lumpur, Malaysia Intrepid Full time

**About Us**

Flywheel SEA (formerly known as Intrepid Group)

Ascential Group

With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange.

You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services.

**Your responsibilities include**:

- Grow account NMV and revenue
- Build strong relationships with your brand and platform counterparts
- Deliver expert recommendations on the best strategy / promotions / growth levers for brands
- Develop annual growth plans and activation calendars and campaign proposals
- Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
- Ensure all brand / store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning and forecasting
- Work together with Intrepid leadership to ensure account retention and growth

**Who we look for - the ideal profile**:

- Min 2-3 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
- Experience in developing digital / ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills

**What we offer**:

- Competitive compensation package
- Key position in a fast-growing international ecommerce, tech analytics and digital marketing company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University