![Prestige Carcare Group Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
2 weeks ago
responsible for the company’s general administrative matter and support other office activities.
- Work closely with and maintain an excellent business relationship with current and new customers, supplier and vendor.
- Follow up closely on sales and service enquiry and coordinate with customers
- Focus on influencing and delivering a positive customer experience according to the company standard and vision.
- Interact with cross-functional group to solve business and customer issues, provide advisory to customer or order problem and deliver solution.
- Communicate regularly and effectively with leadership and team, leverage the knowledge and skills of team professionally.
- Assist to follow up on the status of service job order and monitor closely.
- Provide technical support to team for any related request, inquiry, quotation, payment or confirmation.
- Assist to prepare quotation, PO, Invoice and perform data entry and responsible to update customer on the job order/ service status.
- Any ad-hoc task as assigned by superior, assist to SQL data entry, documents filing.
- Contribute to team effort by accomplishing related results as needed.
- Responsible for collection of payment.
- Service reminder for customers 6 month prior to their next service car.
- Follow up call to customers within 2-3 weeks after service done.
- Promote accessories or any add-ons for customer’s car to deliver sales.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Yearly bonus
Ability to Commute:
- Petaling Jaya (required)
Ability to Relocate:
- Petaling Jaya: Relocate before starting work (required)
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