![Comfori Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Telephone Representative
4 weeks ago
Job Summary:
We are seeking a Telephone Representative to join our team. As a Telephone Representative, you will be responsible for providing excellent customer service and handling inbound and outbound calls. This is a great opportunity for individuals who are bilingual in English and Spanish and have strong communication and data entry skills.
**Responsibilities**:
- Provide information about products, services, and promotions
- Enter customer data accurately into the system
- Resolve customer complaints or issues in a professional and timely manner
- Maintain a high level of phone etiquette and professionalism
- Meet or exceed sales targets through effective communication and persuasion
**Requirements**:
- High school diploma or equivalent
- Previous experience in customer service or call center is preferred
- Fluent in English and Spanish (multilingual skills are a plus)
- Excellent verbal and written communication skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Comfortable making outbound calls and engaging in sales conversations
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**Benefits**:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company
**Salary**: Up to RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
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