Sales Telephone Representative

4 months ago


Subang Jaya, Malaysia Comfori Sdn Bhd Full time

Job Summary:
We are seeking a Telephone Representative to join our team. As a Telephone Representative, you will be responsible for providing excellent customer service and handling inbound and outbound calls. This is a great opportunity for individuals who are bilingual in English and Spanish and have strong communication and data entry skills.

**Responsibilities**:

- Provide information about products, services, and promotions
- Enter customer data accurately into the system
- Resolve customer complaints or issues in a professional and timely manner
- Maintain a high level of phone etiquette and professionalism
- Meet or exceed sales targets through effective communication and persuasion

**Requirements**:

- High school diploma or equivalent
- Previous experience in customer service or call center is preferred
- Fluent in English and Spanish (multilingual skills are a plus)
- Excellent verbal and written communication skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Comfortable making outbound calls and engaging in sales conversations
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

**Benefits**:

- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company

Pay: Up to RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)



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