Customer Service Representative

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...

**About Us**: Join our vibrant team as a **Customer Service Representative **and embark on an exciting journey with our rapidly expanding E-commerce brand! We're dedicated to providing exceptional service to our customers, and we need your enthusiasm and dedication to help us achieve our goals! **Position Overview**: As a **Customer Support...

Position Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Outbound Customer Service Representative at Maxis. This position requires fluency in Mandarin language skills to cater to our Mandarin-speaking customer base. As an Outbound Customer Service Representative, you will play a crucial role in providing...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

DUTIES & RESPONSIBILITIES 1.Answering product and service questions; suggesting information about other products and services, mainly in logistics field 2.Resolves product or service problems by clarifying the customer's complaint; 3.Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers,...

**Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific headquarters in Kuala Lumpur, Malaysia. This role will play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. You will be responsible for capturing orders, providing...

JOB PURPOSE - The incumbent will be assisting the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

**Location**: Ara Damansara, Petaling Jaya. (Nearby LRT Ara Damansara) **Job Summary**: We are looking for a friendly and dedicated General Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met efficiently and...

**Responsibilities**: - Provide Appropriate Solutions: Address customer issues and concerns by providing accurate information and offering suitable solutions and alternatives. - Time Management: Ensure that all customer interactions are handled promptly within established time limits. - Follow-Up: Conduct follow-up communications with customers to ensure...

**Job Overview:**Talent Recruit is seeking a skilled Outbound Customer Service Representative to join our team in Petaling Jaya. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through outbound calls.**Key Responsibilities:Closing orders by consulting with customers and...

Maxis Enterprise is seeking a dynamic and enthusiastic Outbound Customer Service Representative (Mandarin Speaking) to join our growing team in providing exceptional service to our valued customers. If you have a passion for delivering outstanding customer experiences and are fluent in Mandarin, then this role is perfect for you! As an Outbound Customer...

Are you ready to unleash your potential in a dynamic and fast-paced environment? Do you speak Mandarin fluently and have a passion for customer service? Look no further! Join our team as a Maxis Consumer Outbound Customer Service Representative and pave the way for exceptional customer experiences! As an Outbound Customer Service Representative at Maxis,...

Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...

**Description** Maxis Enterprise is a leading telecommunications company, dedicated to providing exceptional services to our business customers. We are seeking an Outbound Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for ensuring a positive customer experience by proactively...