Maxis Emterprise Outbound Customer Service

6 months ago


Subang Jaya, Malaysia REGENERATION RESOURCES Full time

Maxis Enterprise is seeking a dynamic and enthusiastic Outbound Customer Service Representative (Mandarin Speaking) to join our growing team in providing exceptional service to our valued customers. If you have a passion for delivering outstanding customer experiences and are fluent in Mandarin, then this role is perfect for you

As an Outbound Customer Service Representative, you will be the voice of Maxis Enterprise, reaching out to our customers to ensure their satisfaction and address any inquiries they may have. Your communication skills in Mandarin will be crucial in establishing strong rapport with our Mandarin-speaking customers, resolving their concerns, and providing them with the highest level of service.

Key Responsibilities:

- Conduct outbound calls in Mandarin to engage with customers and address their needs and concerns.
- Provide exceptional customer service by listening to customers' inquiries and resolving issues promptly and efficiently.
- Document customer interactions accurately and maintain detailed records of customer accounts.
- Collaborate with internal teams to escalate and resolve complex customer issues in a timely manner.
- Identify opportunities to upsell products or services to enhance the customer experience and drive business growth.

Qualifications:

- Fluent in Mandarin and English, with excellent verbal and written communication skills in both languages.
- Previous customer service experience is preferred but not required.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Strong problem-solving skills and a customer-centric mindset.
- Familiarity with CRM software is a plus.

Pay: RM1,600.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

**Language**:

- Chinese (required)
- English (required)
- Bahasa Malaysia (required)



  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Summary: The Maxis Enterprise Outbound Sales Representative plays a crucial role in driving sales for the company by proactively reaching out to potential clients to promote Maxis Enterprise solutions. The primary responsibility of the role is to generate leads, handle outbound sales calls, and close deals with new business prospects. This position...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you passionate about providing exceptional customer service and enjoy connecting with people? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we have the perfect opportunity for you to shine as a Maxis Consumer Outbound Customer Service Representative! What you'll do: - Make outbound...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Do you thrive on building relationships and exceeding targets? Are you passionate about providing exceptional customer service? If so, then a career as a Maxis Consumer Outbound Customer Service Representative could be the perfect fit for you!** In this dynamic role, you'll play a key part in driving sales and enhancing the customer experience for Maxis,...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a **people person** with a passion for providing **exceptional customer service**? Do you thrive in a **fast-paced and dynamic work environment**? If so, we have an exciting opportunity for you! **Role Overview**: As a **Maxis Enterprise Outbound Customer Service Representative**, you’ll play a pivotal role in ensuring our enterprise clients...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Do you thrive on building relationships and exceeding customer expectations? Are you passionate about providing exceptional service? If so, then a career as a Maxis Enterprise Outbound Customer Service Representative might be the perfect fit for you!** **About Maxis Enterprise** Maxis Enterprise is a leading telecommunications provider dedicated to...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Enterprise Outbound Customer Service team. As an Enterprise Outbound Customer Service Representative, you will play a crucial role in proactively reaching out to Maxis Enterprise customers to understand their needs, resolve any issues, and enhance their overall service...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a fluent Mandarin speaker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect opportunity for you! As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for engaging with our valued customers in the...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you ready to unleash your potential in a dynamic and fast-paced environment? Do you speak Mandarin fluently and have a passion for customer service? Look no further! Join our team as a Maxis Consumer Outbound Customer Service Representative and pave the way for exceptional customer experiences! As an Outbound Customer Service Representative at Maxis,...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Position Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Outbound Customer Service Representative at Maxis. This position requires fluency in Mandarin language skills to cater to our Mandarin-speaking customer base. As an Outbound Customer Service Representative, you will play a crucial role in providing...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Summary: Maxis Enterprise is seeking a dynamic and driven Outbound Customer Service Representative who is fluent in Mandarin to join our team. As an Outbound Customer Service Representative, you will be the first point of contact for our valued clients, providing exceptional service and support to ensure their satisfaction with our products and services....


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Outbound Customer Service team. As a Consumer Outbound Customer Service Representative, you will play a crucial role in proactively reaching out to Maxis customers to understand their needs, resolve any issues, and enhance their overall service experience. **Key...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service Representative. In this role, you will primarily be responsible for providing exceptional customer service support to Mandarin-speaking customers in an outbound call center environment. Your main goal...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Description** Maxis Enterprise is a leading telecommunications company, dedicated to providing exceptional services to our business customers. We are seeking an Outbound Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for ensuring a positive customer experience by proactively...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Key Responsibilities: - Conduct outbound calls to existing and potential enterprise customers - Promote Maxis Enterprise products and services - Provide detailed information about our offerings and answer customer inquiries - Identify upselling and cross-selling opportunities - Handle customer complaints and resolve issues efficiently - Maintain accurate...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **We are looking for passionate and enthusiastic Mandarin speakers to join our Maxis Consumer Outbound Customer Service team!** **About the Role** In this role, you will be responsible for proactively reaching out to Maxis customers to provide exceptional customer service. You will play a key role in driving customer satisfaction and loyalty by resolving...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you fluent in Mandarin and passionate about delivering exceptional customer service? Join our team as a Maxis Consumer Outbound Customer Service Representative and play a vital role in providing excellent support to our Mandarin-speaking customers. We're looking for driven individuals who can connect with customers, understand their needs, and deliver...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking a dynamic and passionate Mandarin-speaking customer service representative to join our Maxis Consumer Outbound team. As a key member of our team, you will provide exceptional customer service to our valued clients, handling queries and concerns with professionalism and empathy. **Responsibilities**: - Handle outbound customer...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect role for you! Join Maxis Enterprise as an Outbound Customer Service Representative and become an integral part of our team dedicated to delivering unparalleled service and support to our...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a dynamic and results-driven individual who is looking for an exciting opportunity in sales with one of Malaysia's leading telecommunications companies? We are seeking a talented Mandarin-speaking Outbound Sales Representative to join our Maxis Consumer team. **Responsibilities**: 1. Conduct outbound sales calls to prospective customers in Mandarin...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Enterprise Outbound Customer Service team. As an Enterprise Outbound Customer Service Representative (Mandarin Speaking), you will play a crucial role in proactively reaching out to Maxis Enterprise customers who prefer to communicate in Mandarin to understand their needs, resolve...