Maxis Consumer Outbound Customer Service

Are you a fluent Mandarin speaker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect opportunity for you! As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for engaging with our valued customers in the...

Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service Representative. In this role, you will primarily be responsible for providing exceptional customer service support to Mandarin-speaking customers in an outbound call center environment. Your main goal...

Maxis Enterprise is seeking a dynamic and enthusiastic Outbound Customer Service Representative (Mandarin Speaking) to join our growing team in providing exceptional service to our valued customers. If you have a passion for delivering outstanding customer experiences and are fluent in Mandarin, then this role is perfect for you! As an Outbound Customer...

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect role for you! Join Maxis Enterprise as an Outbound Customer Service Representative and become an integral part of our team dedicated to delivering unparalleled service and support to our...

Job Title: Mandarin-Speaking Outbound Sales Representative Join our dynamic team at Maxis Enterprise as an Outbound Sales Representative, where you will utilize your Mandarin language skills to drive sales and grow our customer base. We are looking for a competitive, results-driven individual who thrives in a fast-paced environment. As the first point of...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

As a Maxis Enterprise Sales Representative, you will be responsible for driving business growth through developing and maintaining strong relationships with enterprise clients. Your primary focus will be on acquiring new accounts, identifying customer needs, and providing tailored solutions to meet their communication and technology requirements. Key...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**About You** Your primary responsibility of Executive, Outbound Telesales is to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. **Your Day-to-Day** - Attend to the customers’ enquiries by providing the correct information regarding Carsome’s...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**Job Task** Required to provide customer service to existing consumers who subscribed on company service in the Company's website (Property Website Platform) - Perform outbound call to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook, company own property website platform) before generating to the Company's existing...

Responsibility - Cold calling people using a given phone directory to sell Maxis And Fibre product - Deliver and educate prospective customers on the benefits of the products - Advise customers and to close sales via various payment modes - Work closely with other team members to hit sales targets - Using scripts to provide information about product’s...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...