Telesales / Consumer Care Executive
5 months ago
**Job Task**
Required to provide customer service to existing consumers who subscribed on company service in the Company's website (Property Website Platform)
- Perform outbound call to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook, company own property website platform) before generating to the Company's existing consumers.
- Ensure information are accurate before sending to consumers.
- Develop positive relationship with the potential leads and existing consumers.
- Perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
- Perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
- Discuss renewal opportunities with existing consumers before their subscription contracts end
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- TeleMarketing: 1 year (required)
**Language**:
- Mandarin (preferred)
- English (preferred)
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