Consumer Research Executive

6 days ago

Petaling Jaya, Malaysia Staffing Services Full time

**The incumbent will assist in developing, collecting and managing market intelligence data and to provide reporting, analysis and insights that are consumer centric, actionable and value added to support effective and efficient business planning and decision making.**

**Key Roles**:

- Provide support in harnessing consumer insights, trend analysis and volume forecast and scenario building model in the preparation of business updates during commercial planning process (CR/SPC/ASP). Work on new product category potential evaluation, as well as the preparation of presentation deck for management's review and presentation.
- Gather relevant data, conduct analysis and/or researches to generate insights and drawing forward-looking conclusions. Monitor the emerging medium to long-term trends of consumers, selected channels and the retail environment, analyze by brand, region, channel and etc. to identify gaps versus objectives.
- Work with internal stakeholders to assist them in defining research needs and developing appropriate methodology. Work with Regional and HQ on research brief alignment & provide support on all other initiatives.
- Support the Brand / Consumer Activation team with analysis that leads to identification of opportunities based on consumer needs/profiles/behaviors (general and at POC), segmentation dynamics, channel and trade characteristics as well as equity of the Company brands.
- Work with superior on KPIs setting for activation programs and evaluate their effectiveness post programs to identify best practices to ensure a focus on information (insight and intelligence) needs and optimal capture of lessons learnt.
- Work with superior to streamline reporting, manage the reporting repository and reflect latest market trends to facilitate decision making process. Provide fundamental tools, training to enable other functions to become “self-sufficient” to free up more time to think (insight/foresight generation).
- Assist with executing and managing both **qualitative & quantitative consumer research projects**, including working closely with research agencies to implement research projects that would lead to consumer-centric, actionable and value-added insights, **including**:

- _Preparation of research brief._
- _Managing the research agencies on project timeline, questionnaire development and translation, monitoring project progress by attending all pre-field work briefing and frequent field observation._
- _Performing qualitative and quantitative data analysis and the delivery of actionable insights._
- _Analysis and preparation of research report through Executive and Management Summary._
- Provide reporting, analysis and consumer insights /information strategic market information and analysis with business implications /recommendations to support effective and efficient business decisions, **including the following**:

- _Macro-environment Impact & Analysis_
- _Performance Report_
- _Tracker Report Analysis_
- _Consumer Profile and Brand
- Switching Analysis_
- _Product Performance Dashboard_
- _Any ad hoc analysis when business needs arise_

**Requirements**:

- 2 years of solid Consumer Research **(both Quantity & Qualitative analysis).**:

- Experienced in **Tobacco / FMCG is a MUST.**:

- Good business / editorial writing skills.
- Good knowledge of **SPSS**, Microsoft Office, specifically in Excel & PowerPoint.
- Good command of English & Bahasa. **Chinese dialects** is a plus to support business needs.
- Yearly Contract position (Renewable/Lead to Perm).

**Perks**: Variable Fixed Allowances, > 2 Months Bonus, Hybrid/Work Remote...etc

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application Question(s):

- How many years of Consumer Research experience do you have ? More to Quantitative Research / Qualitative Research / Both types ?

  • Consumer Intelligence Director

    4 days ago

    Petaling Jaya, Selangor, Malaysia NielsenIQ Full time

    NielsenIQ is seeking a dynamic and experienced leader to join our team as a Consumer Intelligence Director.About the RoleIn this key role, you will be responsible for leading a team of analysts and providing strategic guidance on consumer intelligence initiatives.Key ResponsibilitiesDevelop and execute comprehensive consumer intelligence strategies that...

  • Consumer Care Executive

    6 days ago

    Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,000 **Working Area**: VSQ, PJ **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed our service in the Company’s website as below. **Responsibilities**: - To perform cold calling to...

  • Consumer Care Executive

    2 weeks ago

    Petaling Jaya, Malaysia GENO Management Full time

    Position: Consumer Care Executive Salary range: RM 2,500-RM3,000 Working location: VSQ, Petaling Jaya Working Hours: 9 am - 6 pm; Monday - Friday The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the Company’s website. As our team also run some campaigns on social media platform...

  • Consumer Care Executive

    1 week ago

    Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,000 **Working Area**: VSQ, PJ **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...

  • Consumer Health Specialist

    7 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    Job ResponsibilitiesAs a Consumer Health Specialist, you will be responsible for managing the Consumer Health portfolio in the Asia Pacific region. Your key responsibilities will include developing and executing strategies to drive business growth and profitability, leading cross-functional teams to launch new products, and analyzing market trends and...

  • Consumer and Market Insights Support Officer

    4 days ago

    Petaling Jaya, Malaysia Amway Inc. Full time

    **Responsibilities**: - Device, execute, analyze and reporting of in-house market research findings to support local market Enterprise growth - Sourcing of internal and external research data as well as extracting business data to support in the development of business solutions that address business needs - Monitor environmental trend, consumer dynamic,...

  • Consumer Insights Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia Nestlé SA Full time

    Location: Petaling Jaya, Selangor, MYFull-timeBachelor's Degree5+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A...

  • Consumer Intelligence Executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia NielsenIQ Full time

    About the TeamWe are a team of passionate professionals dedicated to delivering exceptional consumer intelligence solutions to our clients. As a Consumer Intelligence Executive, you will play a critical role in helping us drive business growth and deliver value to our clients.Key ResponsibilitiesDevelop and execute business strategies to drive revenue growth...

  • Senior Consumer Insights Lead

    4 days ago

    Petaling Jaya, Selangor, Malaysia NielsenIQ Full time

    NielsenIQ is seeking a seasoned consumer insights professional to lead our team in delivering world-class analytics and strategic guidance to our clients.About the RoleThis senior leadership position will be responsible for developing and executing comprehensive insights strategies that drive business growth and customer satisfaction.Key...

  • Market Research Analyst

    3 days ago

    Petaling Jaya, Selangor, Malaysia Kimberly-Clark Corporation Full time

    Key ResponsibilitiesDevelop and execute market research studies to gain a deeper understanding of consumer needs and preferencesAnalyze complex data sets to identify trends, opportunities, and challenges that impact our businessProvide actionable insights and recommendations to inform business strategyCollaborate with cross-functional teams to develop and...

  • Strategic Consumer Insights Director

    5 days ago

    Petaling Jaya, Selangor, Malaysia Nestlé SA Full time

    Company OverviewNestlé SA, the world's largest food and beverage company, is a human-centric organization driven by the purpose of enhancing quality of life and contributing to a healthier future.We empower our employees to make an impact locally and globally, providing opportunities for growth and development as professionals and individuals.Job...

  • Consumer Insights

    1 week ago

    Petaling Jaya, Malaysia MSP Hitect Sdn Bhd Full time

    **Responsibility** - Be the voice of the consumer, use consumer & shopper understanding to identify market opportunities & business risk. Delivering an in-depth understanding of the consumer and market to provide insights and recommendations that are embraced, acted upon and lead to business growth. - Partner with our teams across markets to drive consumer...

  • Manager, Consumer

    4 days ago

    Petaling Jaya, Selangor, Malaysia NielsenIQ Full time

    Job DescriptionNIQ GFK CMI's Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.Customer Success is NIQ GFK's key department which is instrumental for the company's success.A successful candidate for this role will be someone who can establish...

  • Consumer Care Executive

    1 week ago

    Petaling Jaya, Malaysia GENO Management Full time

    **Position **:Consumer Care Executive **Salary**: RM 2,500 - RM 3,000 **Location **:Asia Jaya, Petaling Jaya **Working Hours**: Monday - Friday (9 am - 6 pm) The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social...

  • Consumer Insights Manager

    3 days ago

    Petaling Jaya, Selangor, Malaysia Kimberly-Clark Corporation Full time

    Job DescriptionAs a Consumer Insights Manager at Kimberly-Clark Corporation, you will be responsible for driving strategic business decisions through actionable insights and data analysis.You will work closely with cross-functional teams to develop and implement market research studies, analyze data, and provide recommendations to inform business...

  • Market Research Analyst

    2 weeks ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    Market Research Analyst - Family Care APAC *** Market Research Analyst - Family Care is a newly created role to support the Family Care Sector (categories like Bath Tissues/ Facial and Kitchen Towels) for the APAC Region and involves working closely with cross functional teams within APAC Region and the local markets (Marketing, Product Development,...

  • Junior Executive Trainee

    7 days ago

    Petaling Jaya, Malaysia Dksh Full time

    **Responsibilities**: **DKSH Junior Executive Trainee (JET) Program - Business Unit Consumer Goods** DKSH Junior Executive Trainee (JET) gives entry level graduates an opportunity to launch their career in the exciting Market Expansion Services industry. We offer experiential learning opportunities, rotations across divisional functions, challenging...

  • Telesales / Consumer Care Executive

    1 week ago

    Petaling Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Job Task** Required to provide customer service to existing consumers who subscribed on company service in the Company's website (Property Website Platform) - Perform outbound call to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook, company own property website platform) before generating to the Company's existing...

  • Manager, Consumer Insights

    4 days ago

    Petaling Jaya, Selangor, Malaysia NielsenIQ Full time

    NIQ GFK CMI's Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.Customer Success is NIQ GFK's key department which is instrumental for the company's success.A successful candidate for this role will be someone who can establish strong...

  • Consumer Brand

    3 weeks ago

    Petaling Jaya, Malaysia FrieslandCampina Full time

    Drive regionally data-led insights transformation by embedding integrated insights capability. Build capabilities of the community of integrated insights. Build new age (and digitally-enabled ) research methodologies. Partner with Opco markets to achieve BG Asia overall strategy. What we ask - Preferably a Master’s Degree - Strong English language...