Service Advisor

6 months ago


Bukit Mertajam, Malaysia GB MOTORCYCLES SDN BHD Full time

Present smart / neat personal appearance. Ensure daily housekeeping at reception area / customer-related facilities and equipment is neat, orderly arranged and clean ensuring readiness for reception daily. - Ensure customer and vehicle information are accurately updated and every service order is closed immediately after completion of work. Responsible for business targets (Sales and Throughput). - Receive / attend to (internal & external) customer courteously, accept vehicle and assess service / repair needs, estimate and complete information required in service orders. Provide job explanation and obtain customer’s prior approval/ signature before commencing any service / repair needs. - Perform customer care process from appointment, reception, pre-acceptance inspection, key in customer’s repair needs, monitoring vehicle work progress, conduct final check before delivery, job explanation during delivery, and perform follow-up with customer after three (3) days of service/ repair. - Ensure all vehicles and relevant documents are completed before time promised. Reconfirm all repairs requested by customers are completed and that vehicle is returned to customer in an excellent condition. - Follow-up vehicle progress. Contact / liaise with customer on additional work/ estimate / and rescheduled of promised time where necessary. - Promote the sale of service labor, parts, accessories, and lubricants without overselling and ensure maximum productive hours are sold ensuring minimum idle time. - Represent customer’s interest / concerns. Look into their service/ repairs needs and sell / promote professional services to customer, build good image of the company and enhance excellent rapport with them. - Ensure customer retention is maximized and complaints are minimized. - Process warranty claims daily and ensure the compliance of the claims submission with principal requirement - To prepare technical report, product quality report supplement on market problems for executive’s attention - Handle customer’s inquiry in-person, letters / telephone calls. Perform as technical consultant, handle and resolve customer’s complaints at service level and ensure all customer’s files are updated daily.
Harley - Davidson of Penang (H-DPG) made its debut in May 2018 with the opening of the showroom and 3S (Sales, Service & Spare parts) center in the heart of Automotive belt which is Autocity, Prai Penang. Built by a team with extensive and in-depth experience in Harley-Davidson, we are growing from strength to strength. We are a motorcycle dealership which prides itself in bringing the total lifestyle of motorcycling to all Harley-Davidson riders and enthusiasts. At H_DPG, we fulfil dreams of personal freedom and values the deep emotional connection that is created with our customers through our products, services and experiences. We are fueled by the brand loyalty and trust that our customers place in us to deliver premium and the promise of fulfilling lifetime ownership experience. We exemplify this commitment by embracing a culture of personal responsibility, stewardship and quality in everything we do.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



  • Bukit Mertajam, Malaysia Dell Technologies Full time

    Commodity Management Advisor A ground-breaking company making game-changing products needs an exceptional supply chain. Commodity Management within Materials and Procurement develops and implements plans to support forecasted needs for suppliers or commodities. We use our in-depth knowledge of foreign and domestic markets to negotiate supplier agreements...


  • Bukit Mertajam, Malaysia CALIBRE EVENTS SOLUTIONS SDN BHD Full time

    **JOB TITLE : BEAUTY ADVISOR PROMOTER (SKINCARE PRODUCT)** **TERMS : (ROTATION OUTLET)** **REQUIREMENTS**: - Cibtac/ Cidesco / Skm Certificate (Beautician) - Minimum Secondary Educational Level - Experience In Beauty, SkinCare Or Cosmetic Product Will Be Advantage - Willing To Commit Retail Operational Hours RESPONSIBILITIES: - Demonstrate Products And...


  • Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    _**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...


  • Bukit Mertajam, Malaysia Dell Technologies Full time

    Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 150,000 employees across the globe. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for...


  • Bukit Mertajam, Malaysia Dell Technologies Full time

    Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 150,000 employees across the globe. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for...

  • Service Advisor

    6 months ago


    Bandar Bukit Raja, Malaysia Mitsubishi Bandar Bukit Raja Full time

    Service Advisor: **Job Description**: - Resolves product or service problems by clarifying the customer’s complaint. Determining the cause of the problem. Selecting and explaining the best solution to solve the problem. Expediting correction or adjustment. Following up to ensure issue being resolve. - Provide quality service to both internal and external...


  • Bukit Bintang, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for **SALES ADVISOR** for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari **PENASIHAT JUALAN **untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. **Job Benefits** Chances to Convert to Full time (Base on...


  • Bukit Bintang, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for **SALES ADVISOR** for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari **PENASIHAT JUALAN **untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. **Job Benefits** Chances to Convert to Full time (Base on...


  • Bukit Bintang, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for **SALES ADVISOR** for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari **PENASIHAT JUALAN **untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. **Job Benefits** Chances to Convert to Full time (Base on...

  • Retail Sales Advisor

    6 months ago


    Bukit Mertajam, Malaysia Boldd Advertising Full time

    **Outlet: Bukit Mertajam, Penang** **REQUIREMENTS**: 1. Retail Sales Experience 2. Excellent Customer Service 3. Spm & Above 4. Malaysian 5. Willing To Commit To Retail Operational Hours 6. Experience In Consumer Electrical/Electronic Product Will Be An Advantage **BENEFITS**: 1. Attractive Salary Package (Basic + Allowances + Incentives) 2. EPF, SOCSO,...


  • Bukit Mertajam, Malaysia Cuckoo International (MAL) Sdn Bhd Full time

    Job Description & Requirements: Perlu contact customer (online & offline including inbound, outbound & field visit utk collect rental payment tertunggak dari customer in a professional way) dan pastikan payment update dalam system. Lelaki/Perempuan Full time sahaja Potensi commission sehingga RM5k (unlimited) Mempunyai kenderaan sendiri (untuk field visit),...

  • Sport Retail Advisor

    6 months ago


    Bukit Jalil, Malaysia Sport Retail Sdn BHd Full time

    **Sport Advisor / Retail Exe/Customer Service Associate** Lokasi : Pavilion Bukit Jalil Skop kerja (Jadual ditetapkan): - Memastikan dan memahami kehendak dan keperluan pelanggan tentang barangan yang diperlukan. - Menyediakan perkhidmatan pelanggan yang baik, memaklumkan kepada pelanggan tentang promosi dan barangan terlaris. - Memastikan kedai sentiasa...

  • Foreman Assistant

    6 months ago


    Bukit Gelugor, Malaysia CNS Auto Supply Sales & Services Full time

    Job Description: Conduct inspection/ maintenance/ repair work of vehicles - To check and identify breakdown and make recommendations - Ensure job completed within specified time and communicate with Service Advisor on any additional job or any delays during the service - To ensure the working tools are well maintained and kept in a systematic and clean...


  • Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

  • Beauty Care Advisor

    6 months ago


    Bukit Jalil, Malaysia l'occitane Full time

    Working Location : Pavilion Bukit Jalil Working Shift : 9am - 6pm; 12pm - 8pm; 2pm - 10pm; 10am - 10pm(Follow Mall Hour) Details: - Dedicated and passion in beauty product - provide excellent customer service - Able to achieve sales target Requirement: - Able to wok in shift hour - Need to be well grooming - 1 - 2 years’ experience in beauty/retail...


  • Bukit Gelugor, Malaysia CALIBRE EVENTS SOLUTIONS SDB BHD Full time

    JOB TITLE : PROMOTER ELECTRICAL PRODUCT/PRODUCT ADVISOR LOCATION : LTUS PENANG, GELUGOR TERMS : FULL TIME REQUIREMENTS:Retail Sales ExperienceMinimum Secondary Educational LevelExperience In In Consumer Electrical/ElectronicProduct Will Be AdvantageWilling To Commit Retail Operational Hours RESPONSIBILITIES:Demonstrate Products And Provide Services To...


  • Bukit Bintang, Malaysia GENO Management Full time

    Position : Junior Mortgage Consultant Location : Bukit Bintang, KL Salary Range : RM 3,900 - RM 4,500 Working Hours : Monday - Friday (10am - 7pm) **Responsibilities**: - Conduct preliminary assessments of clients' creditworthiness and eligibility for different mortgage products. - Collaborate with senior consultants to analyze clients' financial...

  • Credit Assessment

    6 months ago


    Bukit Bintang, Malaysia MyGENO.com Full time

    **Position**: Mortgage Loan Consultant (Credit Analyst) **Salary Range**: RM 3,000 - RM 6,000 **Location**: Soho Suites KLCC, Jalan Perak KL **Working Hours**: Monday - Friday (10.00am - 7.00pm) **Position Overview**: **Responsibilities**: - Conduct preliminary assessments of clients' creditworthiness and eligibility for different mortgage products. -...


  • Bukit Bintang, Malaysia GENO Management Full time

    Position : Junior Credit Assessment Location : Bukit Bintang, KL Salary Range : RM 3,900 - RM 4,500 Working Hours : Monday - Friday (10am - 7pm) Position Overview: **Responsibilities**: - Conduct preliminary assessments of clients' creditworthiness and eligibility for different mortgage products. - Collaborate with senior consultants to analyze clients'...

  • Sales Advisor

    3 months ago


    Bukit Bintang, Malaysia Notebook Plaza Sdn Bhd Full time

    **Responsibilities**: - Meet and exceed company expectations by achieving sales targets and objectives; - Ensure high levels of customer satisfaction through excellent sales service; - Assess customers’ needs, explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers; - Ensure stock accuracy; -...