Customer Service Hotel

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave. **Salary**: From RM1,500.00 per month **Benefits**: - Health insurance - Maternity leave - Meal provided -...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave. Pay: From RM1,500.00 per month **Benefits**: - Health insurance - Maternity leave - Meal provided - Opportunities...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave. **Salary**: From RM1,500.00 per month **Experience**: - hotel: 1 year (preferred)

**JOB SUMMARY** When interacting with visitors, the greatest guest service staff will have an abundance of patience and will cheerfully and gracefully attend to all of their needs. **MANDATORY REQUIREMENTS**: - **HOTEL EXPERIENCE WILL BE AN ADVANTAGE**: - **FRESH GRADUATE FROM HOTEL / TOURISM MANAGEMENT ARE WELCOME TO APPLY**: - **1 YEARS OF EXPERIENCE...

**JOB POSITION: FRONT DESK HOST** **DEPARTMENT: FRONT OFFICE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500 - RM2,000** **FRESH GRAD ARE WELCOME TO APPLY** **JOB DESCRIPTION**: A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to...

We are looking to hire a dedicated and reliable kitchen chef de partie to assist with our Head chef. You will be responsible for collaborating with a team of kitchen staff to deliver food that meets the highest quality standards. **Chef de Partie Responsibilities**: - Preparing specific food items and meal components at your station. - Following directions...

**JOB SUMMARY** The concept of "front office" has a more particular connotation in various businesses, most notably investment banking, hotels, and sports. In the hotel sector, the front office is the location where guests first come. This section is also known as the receiving area. A receptionist is often employed at the front office; their...

**JOB POSITION: EVENT SERVICE MANAGER** **DEPARTMENT: FOOD & BEVERAGE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM4,000 - RM5,000** **JOB DESCRIPTION**: An Event Services Manager oversees every aspect of events held at a venue, ranging from food service and menu selection to entertainment coordination. This role encompasses managing various...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

**JOB POSITION: GUEST EXPERIENCE MANAGER - CUSTOMER SERVICE** **DEPARTMENT: FRONT OFFICE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM5,000 - RM5,500** **JOB DESCRIPTION**: A Guest Experience Manager operates within the hospitality or entertainment sector, focusing on enhancing guest satisfaction. Responsibilities entail training staff in customer...

1. Responsible to the daily Safety & Security of the hotel, safeguarding and protecting the assets of Hotels, guest and staff. 2. To create awareness to all internal & external customers on safe and secure working environment. 3. Patrolling and performing of clocking rounds 4. Issues passes to vendors / contractors / visitors 5. Attend to queries with...

Responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

To clean and maintain guest rooms, guest corridor, service pantry and public area to the standard set by the hotel. To restock service areas and pantries with linen, amenities and other service requirements. To ensure all public areas are cleaned to hotel standards. Housekeeping Attendants will be required to conduct their duties in a courteous, safe and...

Under the direction of the Restaurant Manager or Supervisor, delivers exceptional customer focused service through adherence to The Zenith Hotel Policies and Procedures **Job Types**: Full-time, Permanent Pay: From RM1,500.00 per month **Benefits**: - Maternity leave - Meal provided - Opportunities for promotion - Parental leave Schedule: - Rotational...

Under the direction of the Restaurant Manager or Supervisor, delivers exceptional customer focused service through adherence to The Zenith Hotel Policies and Procedures **Job Types**: Full-time, Permanent **Salary**: From RM1,500.00 per month **Benefits**: - Maternity leave - Meal provided - Opportunities for promotion - Parental leave Schedule: -...

**JOB POSITION: F&B WAITER** **DEPARTMENT: FOOD & BEVERAGES** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500** **FRESH GRAD ARE WELCOME TO APPLY** **JOB DESCRIPTION**: **JOB RESPONSIBILITIES**: - Welcome and accompany guests to their tables. - Provide menus and offer comprehensive information upon inquiry, such as details on portion sizes,...

**Has a directly line of authority over all F & B personnel within the hotel and a liaison role with all departmental heads** **To ensure that the overall daily running of the F & B Department is under control and indirectly reports and coordinates with the revenue and profit and maintaining a consistently high standard of customer service within the...

**JOB POSITION: BARTENDER** **DEPARTMENT: FOOD & BEVERAGES** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500** **FRESH GRAD ARE WELCOME TO APPLY** **JOB DESCRIPTION**: We seek an enthusiastic Bartender to deliver exceptional guest drinking experiences. Skilled Bartenders will craft both classic and innovative beverages, surpassing customer...

Provides guest services, checks in guests and handles guests’ mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel. Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...

Responsibility is to prepare a consistent, high-quality food product, ensure courteous, professional, efficient and flexible service and Hotels operational standards. This position will be also responsible for ordering vegetable, seafood, meat, powder etc daily and function/events as per guest requet, preparation of mise-en-plase, stock checking, storage of...