Front Office

1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Evaluates the job performance if each front office employee. 6. Maintains working relationships and communicates with all departments. 7. Maintains master...

Administration - Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. - Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. - Represents the Rooms function on the Resort's in the absence of the Director of Rooms Customer...

**JOB DESCRIPTION** - **To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department**: - **Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads**: - **To achieve a maximum occupancy and average rate...

Provides guest services, checks in guests and handles guests’ mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel. Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...

Provides guest services, checks in guests and handles guests' mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel.Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...

JOB DESCRIPTION- To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department:Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads:- To achieve a maximum occupancy and average rate at all times:To...

**Job Summary**: Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel. **Job Requirement**: 1. Experience in daily Front Office operation. 2. Able to work under...

Handle Front Desk operation such as handling arrivals, check-ins ( registration) and departures for check-outs of all the Resorts guests. - Responding promptly to all guests requests, enquiries and complains. - Good communication and interpersonal skill - Welcoming visitors with greetings, and clear directions and address them appropriately. - Handle call-in...

1. To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift. 2....

Job Summary:Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel.Job Requirement:Experience in daily Front Office operation.Able to work under pressure and shift...

Provide Secretarial support to the Front Office Department and perform administrative /clerical duties such as typing, filing, preparation of reports, drafting of simple memorandum. - Maintain the Department filing system and to keep on file accurate records of the following: - Purchase request order. - Maintenance work order and special job order form. -...

To complete all work assignments accurately and timely; and fulfil the AC Product Intent by taking individual action as necessary in the appropriate use of its operating system to resolve issues of product and service quality as these arise. To lead through personal example the consistent attainment of the AC Culture by all members of the Front Office...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...

**RESPONSIBILITIES**: - Able to work on night shift - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. -...

JOB POSITION:FRONT DESK HOSTDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to hotel management, and supervise...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Job description- Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out.Check out departing guests based on establishedprocedures**:- Sell rooms according to the published or corporate rates, otherwise as instructed:- Ensure all blanks in the registration forms are filled out completely and accurately:-...

Job description - **Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out. Check out departing guests based on established**procedures**: - **Sell rooms according to the published or corporate rates, otherwise as instructed**: - **Ensure all blanks in the registration forms are filled out completely and...

Job description - **Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out. Check out departing guests based on established**procedures**: - **Sell rooms according to the published or corporate rates, otherwise as instructed**: - **Ensure all blanks in the registration forms are filled out completely and...