Front Office Executive

3 weeks ago


Kuantan, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

**JOB DESCRIPTION**
- **To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department**:

- **Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads**:

- **To achieve a maximum occupancy and average rate at all times**:

- **To oversee day to day operations, ensuring a high standard of customer relations service within Front Office**:

- **Ensure Front Office operates with a sales attitude, and are aware of room **sales/revenue targets**:

- **To coordinate closely on room availability with Sales Department**:

- **Adhere to company credit policies and maintain ongoing cost controls and **minimize departmental expenses**

**Job Type**: Contract

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift
- Early shift

Ability to commute/relocate:

- Kuantan: Reliably commute or planning to relocate before starting work (required)



  • Kuantan, Pahang, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    JOB DESCRIPTION- To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department:Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads:- To achieve a maximum occupancy and average rate at all times:To...

  • Front Office Manager

    2 weeks ago


    Kuantan, Malaysia Gangsa Gemilang Sdn Bhd Full time

    1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Evaluates the job performance if each front office employee. 6. Maintains working relationships and communicates with all departments. 7. Maintains master...

  • Front Office Manager

    4 weeks ago


    Kuantan, Malaysia FARM RESORT (GAMBANG) SDN BHD Full time

    Administration - Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. - Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. - Represents the Rooms function on the Resort's in the absence of the Director of Rooms Customer...


  • Kuantan, Malaysia Gangsa Gemilang Sdn Bhd Full time

    1. To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift. 2....


  • Kuantan, Malaysia MUIP HOTEL SDN BHD Full time

    Provides guest services, checks in guests and handles guests’ mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel. Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...


  • Kuantan, Pahang, Malaysia MUIP HOTEL SDN BHD Full time

    Provides guest services, checks in guests and handles guests' mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel.Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...


  • Kuantan, Malaysia Swiss-Garden Beach Resort Kuantan Full time

    **Job Summary**: Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel. **Job Requirement**: 1. Experience in daily Front Office operation. 2. Able to work under...


  • Kuantan, Malaysia ADENA BEACH RESORT KUANTAN Full time

    Handle Front Desk operation such as handling arrivals, check-ins ( registration) and departures for check-outs of all the Resorts guests. - Responding promptly to all guests requests, enquiries and complains. - Good communication and interpersonal skill - Welcoming visitors with greetings, and clear directions and address them appropriately. - Handle call-in...


  • Kuantan, Pahang, Malaysia Swiss-Garden Beach Resort Kuantan Full time

    Job Summary:Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel.Job Requirement:Experience in daily Front Office operation.Able to work under pressure and shift...


  • Kuantan, Malaysia The Zenith Hotel Sdn Bhd Full time

    Provide Secretarial support to the Front Office Department and perform administrative /clerical duties such as typing, filing, preparation of reports, drafting of simple memorandum. - Maintain the Department filing system and to keep on file accurate records of the following: - Purchase request order. - Maintenance work order and special job order form. -...


  • Kuantan, Malaysia BUSINESS & BUDGET HOTELS (KUANTAN) SDN BHD Full time

    To complete all work assignments accurately and timely; and fulfil the AC Product Intent by taking individual action as necessary in the appropriate use of its operating system to resolve issues of product and service quality as these arise. To lead through personal example the consistent attainment of the AC Culture by all members of the Front Office...

  • Front Office

    3 weeks ago


    Kuantan, Malaysia Asia Career Full time

    **JOB SUMMARY** The concept of "front office" has a more particular connotation in various businesses, most notably investment banking, hotels, and sports. In the hotel sector, the front office is the location where guests first come. This section is also known as the receiving area. A receptionist is often employed at the front office; their...


  • Kuantan, Malaysia ADENA RESORT MANAGEMENT SDN BHD Full time

    The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...


  • Kuantan, Pahang, Malaysia ADENA RESORT MANAGEMENT SDN BHD Full time

    The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...

  • Guest Ambassador

    3 weeks ago


    Kuantan, Malaysia Tomtek Malaysia Sdn Bhd Full time

    Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

  • Front Office

    3 weeks ago


    Kuantan, Malaysia AHA Full time

    **RESPONSIBILITIES**: - Able to work on night shift - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. -...

  • Front Desk Host

    2 weeks ago


    Kuantan, Pahang, Malaysia Tomtek Malaysia Sdn Bhd Full time

    JOB POSITION:FRONT DESK HOSTDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to hotel management, and supervise...


  • Kuantan, Pahang, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    Job description- Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out.Check out departing guests based on establishedprocedures**:- Sell rooms according to the published or corporate rates, otherwise as instructed:- Ensure all blanks in the registration forms are filled out completely and accurately:-...


  • Kuantan, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    Job description - **Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out. Check out departing guests based on established**procedures**: - **Sell rooms according to the published or corporate rates, otherwise as instructed**: - **Ensure all blanks in the registration forms are filled out completely and...


  • Kuantan, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    Job description - **Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out. Check out departing guests based on established**procedures**: - **Sell rooms according to the published or corporate rates, otherwise as instructed**: - **Ensure all blanks in the registration forms are filled out completely and...