Junior Billing Developer- Telco

4 months ago


Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

[RN] Our client, one of the largest Telco leader in Msia is looking for:
12 months contract Junior Key Billing developer.

**You are**:

- Collect and Manage tactical & project forums from input requirement with respective vendors to close the gaps and address day to day challenges.
- Customer service oriented mindset and able to anticipate/mitigate impact of operational/project problem to customer experience.
- Responsible to guide and handover upon post development to deliver new means of measurement units for KPI and SLA, benchmark services performance. Improve in service performance via process, OLA, SLA improvement initiatives.
- Like to explore new challenge, exploration, eager to learn, fast learner.
- Improve, automate and implement process, procedures and automation.
- Continuous recommendation enhancement/improvement.
- Team player, responsible, reliable, and take ownership until task are completed.
- Key driver of the end to end project value chain management
- Adaptable to flexible working hours. Willing to work long hours including festive deployment and public holiday if required.
- Comply to all the company SOPP.

**Your Responsibilities**:

- Lead & Drive as Core development functional lead domain based on assignments with joint governance of Project Management until operational, this include requirement gathering, integration specification development, test cases and quality control.
- Work closely with Solution Architect and other platform owners on product roadmap and provide recommendation and advice for solution design.
- Work hand in hand with various stakeholders (PD, Marketing, Finance, Infra Team, Application interfaces and etc) and Managed Services Partner to realise business ambitions and goals.
- Represent Digi to lead/participate in various group initiatives such as project, OE, benchmarking and etc.
- Responsible to authorise, approve and govern solution implementation and manage its lifecyle.
- 24x7 Escalation OnCall, Lead and Drive development coding and bugs fixing to ensure
- Critical incidents and post project deployment escalation is being attended promptly for quick service recovery and follow through any service issues with Root Cause Analysis until problem is permanently fixed
- Proactive open item/issues handling permanently and prevent faults in the critical projects interface systems from any service interruptions in a timely and efficient manner
- End to end demand management and all release changes on the production system such as any service request, new change and configuration is tested in test environment and have gone thru proper CAB approval and operationally ready before deploying in the production system and changes are carried out timeline and accurately by implementing proper quality control process and procedure
- Work with IT & Security policies, procedures and process governance towards the Managed Services Provider to ensure compliance while ensuring the operation and maintenance is handled, efficiently without any incidences or repetition of incidences.
- Continuously drive service improvement for project processes, procedures and controls for Effective and Efficient deployment, and ensure the teams to comply with standards, guidelines and best practices.
- Continuously instill the exploration mindset to drive transformation and IT Capability Uplift jointly with Manage Service Provider

**Your Merits**:

- Minimum 1 to 5 years working experience in the related field is required for this position
- Understand and comply with the company Standard Operating Procedures & Policies
- Good communication, presentation and report writing skills
- Project management experience would be mandatory
- For this role it is important for you to constantly have a customer mindset i.e. able to think and react in ways that will be beneficial or cause least disruption to our customers
- You must be able to make sure resources are always available within your team to react to any issue at hand, and you must have the foresight in anticipating this.
- You will need to be someone who has solid experience in managing ISIT Infrastructure
- You have an appreciation for good service level and customer experience, whilst having the ability to anticipate and mitigate problems
- You have the mindset to ‘take the lead’ and deliver on the mandate
- Technology Acumen: Understanding how the technical infrastructure supports the business
- Strong track record of technology delivery
- Demonstrated success in creating a delivery organization using relevant tools and processes
- Good understanding of maintenance methods and processes
- Proven leadership and management skills
- Strong Leadership/ Team Building/ Decision Making attribute

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yea



  • Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Your Responsibilities: To develop solution concept for new investments for respective business areas. Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors. Engage with Business User from all lines of business (Consumer, Home, Enterprise, Sales/Retail, Finance...


  • Kuala Lumpur, Malaysia TechBridge Market Full time

    **Job Information**: Workplace - HybridIndustry - TelecommunicationsCity - Kuala LumpurState/Province - No valueCountry - MalaysiaZip/Postal Code - 000000- If you are passionate about playing a key role in the success of Singapore’s first digital network operator, providing a suite of communications services, we want to hear from you!- Our client is a...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    [RN] Our client is one of the largest Telco company in Msia. **Job Purpose** Coordinates the storage and distribution operational nationwide, processing and order fulfilment. **Accountabilities /Key Responsibilities** - Oversee the day-to-day operations of Inventory management, 3PL delivery performance SLA. - Liaise with 3PL for daily collection and...


  • Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Director, Telco Data and Services Sales (SaaS) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **JOB HIGHLIGHTS** - Attractive staff benefits like gym subsidy, internet bill subsidy, medical, etc - Teamwork-oriented working environment - Outstanding career development opportunities We are seeking a talented and enthusiastic Junior Frontend Game Developer with a focus on Cocos Creator to join our game development team. As a Junior Frontend Game...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

  • Customer Service

    5 months ago


    Kuala Lumpur, Malaysia IT Consulting Company Full time

    Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...


  • Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    Location: KL Sentral Type : Permanent Salary : Basic RM4,000 + RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution -...


  • Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    Location: KL Sentral Type : Permanent Salary : Basic RM4,000 - RM5,000+ RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia e2open Full time

    **Billing Analyst** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Job Location: Kuala Lumpur** **Key Responsibilities**: - Ensures PO's are received on time for billing,...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia Foundit (Monster) Full time

    **Billing Analyst** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Job Location: Kuala Lumpur** **Key Responsibilities**: - Ensures PO's are received on time for billing,...

  • Billing Analyst

    4 months ago


    Kuala Lumpur, Malaysia e2open Full time

    **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Key Responsibilities**: - Ensures PO's are received on time for billing, proper follow up and escalation as needed. - Owns...


  • Kuala Lumpur, Malaysia HWGZ Recruitment Services Full time

    **Company Overview**: A dynamic and award-winning mobile data service provider based in Malaysia, known for our data-centric approach. Despite being the youngest telco in the country, our keen understanding of customer preferences has propelled us to remarkable growth. Our agility in responding to changes in consumer behavior has led us to pioneer various...

  • Junior Game Developer

    7 months ago


    Kuala Lumpur, Malaysia Big Corridor Full time

    **CraveFX**: **Junior Game Developer (Contract)**: - Develop and enhance the performance of Unity games, apps and gamified webapps - Write clean code with proper documentation practices - Collaborate with front-end and back-end web developers **Job Requirements** - Strong grasp of C# and Unity Engine - Strong interest in interactive media and game design -...

  • Customer Service

    5 months ago


    Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

    **Your main duties will include**: - **Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the...


  • Kuala Lumpur, Malaysia Technodex Berhad Full time

    Job Summary: Spearheading the dealer management team and responsible team and is responsible for prepaid and postpaid business for the region. Involved in operational re-engineering and information system development and deployment to create and build departmental value contributions to U Mobile. Job Responsibilities - Manage distributor performance by...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Responsibilities**: - Review all new contracts, contract amendments, and deal agreements to extract pertinent financial data necessary for invoicing and financial accounting purposes. - Maintain and update the invoice tracker with exceptional accuracy, as it serves as a crucial tool for senior analysts in revenue recognition for the content business,...


  • Kuala Lumpur, Malaysia The Cigna Group Full time

    **POSITION : Billing Representative** **REPORTING TO**: Billing Supervisor or Manager** **DEPARTMENT : Billing & Credit Control** **Career Band : Band 1** **JOB PURPOSE** The job holder is responsible for managing and maintaining a client portfolio through timely and accurate invoicing in accordance with agreed premiums and frequency. He/She coordinates...

  • Junior Developer

    4 months ago


    Kuala Lumpur, Malaysia JP Caliber Full time

    Perform J2EE software development of the Banking System. - Analyze changes and impacts on existing systems. - Must have a solid understanding of Object Oriented Programming. - Designs programs for projects or enhancements to existing programs. - Writes specifications for programs of low to moderate complexity. - Creates appropriate documentation in work...

  • Junior Java Developer

    7 months ago


    Kuala Lumpur, Malaysia Hyppies Full time

    **Calling all young Java Developers!** Just got out of university and itching to contribute to real-world projects? We're searching for a driven Junior Java Developer to join our passionate team and embark on a thrilling coding journey! **What you'll be doing**: - Practice and work with Spring Boot framework, mastering its useful tools and capabilities. -...