Customer Service Telco Local Mandarin

Location: KL Sentral Type : Permanent Salary : Basic RM4,000 - RM5,000+ RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

**Your main duties will include**: - **Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

**LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Director, Telco Data and Services Sales (SaaS) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Position: Customer Service Assistant - PermanentCompany Overview:Talent Recruit is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries.Job Description:We are seeking a Customer Service Assistant for our client, a telecommunications company based in Kuala Lumpur.Key Responsibilities:Greet and assist customers...

**Role**:Customer Care Officer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin english - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) At least 6 months of customer Service Exp KL...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) Atleast 6...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service customer support Fluent both Cantonese and English - Mandarin/Cantonese + English - CSR **Description** Urgent...

Position: Customer Service (Logistics) - Mandarin Location: KL Sentral Working hours: 6 AM - 6 PM (rotational shift) Workings days: 5 working days, 2 off days (Monday to Sunday) **Salary**: RM4,000 - RM4,200 **Requirements**: - Local Malaysians - Diploma and above - Able to speak, read and write Mandarin fluently - Minimum English B2 - Minimum 6 months...

**About the Client** Our client is a Business Process Outsourcing company. They service companies from industries such as igaming, e-commerce and telco located in the South East Asia region. **Responsibilities**: - Monitor and improve customer service and payment KPIs - Identify and resolve day-to-day issues in the customer service and payments...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) Atleast 6 month customer Service Exp KL Sentral Full Night shift (US Time...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ERP SAP Mandarin BPO Skills BPO Operations BPO Call center ms excel COMPUTER SKILL Must be fluent in speaking both...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

VACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...