Customer Success/it Support Intern

**Requirements** - Diploma / Bachelor’s Degree Computer Science or any related field. - Minimum 3 years working experience or similar role is required for this position. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Prior experience in customer support, tech support,...

**Responsibilities**: To assist manager in the smooth flow of day-to-day customer supports and shipping issues and matters. - To liaise with customers in all aspects of sales and marketing from inquiries to complaints - To ensure smooth flow of customers order from productions to deliveries - Work closely with intercompany, forwarding agents and...

**KVC Industrial Supplies Sdn** **Bhd** is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4...

**JOB SCOPE** - General admin and customer support - Perform basic administrative work such as filling, data entry, prepare documentation, event management. - Perform customer service task such as handle order, customer complaints and packing order. - Liaise with internal departments to ensure smooth operation. - Perform market research on industry news and...

Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. Assist sales order processing and follow up on delivery status of orders and track on collection. Coordinate with...

**Customer service representatives (CSR) duties and responsibilities**: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer...

**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

As an Intern within our RPTO and DroneTech training products division, your primary responsibility will be mainly to assist Product Manager to oversee and coordinate training projects, improvising, enhancing training products, managing team members to achieve the objectives and goal of the company. **Responsibilities**: - Provide customer support to...

**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...

**Job Descriptions** - Collaborate with our management team to develop and implement business strategies. - Assist in the day-to-day operations of our e-commerce platform and retail stores. - Analyze data and generate reports to support decision-making. - Help optimize inventory management and order processing. - Participate in the development and execution...

**Office Assistance**: - Greet and assist visitors with a professional and friendly demeanor. - Answer and direct phone calls, take messages, and manage general inquiries **Communication**: - Assist in internal and external communication **Record Keeping**: - Help maintain accurate and up-to-date records and files. - Assist in data entry and database...

**Urgent Hiring** Salary : RM 4,000 TO RM 6,000 + BONUS ACHIEVEMENT TARGET MONTHLY **Full Job Description** - To Sell and cross-sell company products - To ensure that all customer know about company new promotion and campaign. - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure...

**Requirements** - SPM/STM/STPM/ Diploma/Bachelor Holder. (preferred) - Positive attitude, with eagerness to learn. - Good customer service. - Good in Microsoft Word/Excel. - Good in handling computer skills & social media. - English/Bahasa Malaysia speaking. **Responsibility** - Walking customers through basic troubleshooting or setup processes. -...

**Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

Monitors claims by reviewing claims, substantiating documentation. - Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, tracking vacation, sick and personal time. - Assist in preparing full set of account and reports to the Management - Maintain proper recording, filing and documentation of...

**Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...

**Job Scope**: - To support and assist the product marketing & social media in delivering on marketing objectives. - To develop fresh and innovative creative approaches to social media marketing, utilizing existing and new tools. - Updating documents and sales records. - Observing and carrying out sales processes. - To assist on plan, develop and execute...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

**Job Scope**: - To support and assist the product marketing & social media in delivering on marketing objectives. - To develop fresh and innovative creative approaches to social media marketing, utilizing existing and new tools. - To assist on plan, develop and execute sales & marketing strategies. - To remain abreast of industry trends, digital...