Customer Service

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

1. Manage and handle full spectrum of daily Customer Service dutiesResponsible of daily manpower planning & tasks assigning for the Customer Service DepartmentManage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness.Responsible of communicating with the Customers &...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

Customer Service Responsibilities: Reply to customer messages through online platforms. Provide customers with a good level of service to achieve maximum customer satisfaction. Process customer orders, returns, and exchanges with attention to detail and accuracy. Handle and address customer complaints to ensure customer satisfaction. Answer customers'...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday - Rotational shift Supplemental pay types: - Overtime...

Customer Service AdminLocation : Sek 15 Shah AlamWorking Days : 5days (Mon-Fri, 8.30am-5.30pm)Nature of Business :Established Manufacturing company in compressorSalary range -RM Responsibilities:Perform full customer service function.Attend to Pre-sales enquiry on product availability, lead time and prices.Process customer orders through MFG or Oracle...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...