Ccs (Community Customer Service) Agent - 12 Months

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

Customer Service, Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Position **: Customer Service Agent **Working Hours **: Monday - Sunday / 8.30am - 5.30pm (2 days off rotational) **Working Location **: TTDI Damansara / Bangsar **Contract Duration **: **1 year employment contract** **Basic Salary**: RM1,700 - RM1,900 + Commission - Normal speaker **Job Description**: - Inbound call / answer Inquiry /...

CCS Comservice (Malaysia) Sdn. Bhd. is a local subsidiary of China Communications Services (Hong Kong) International Limited which is a Hong Kong listed company with over 30 subsidiaries overseas specializing in providing overseas telecommunication operators, equipment vendors and other overseas customers with top-quality one-stop services, including...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

**Client Background**:One of Asia's leading life insurers and one of the region's largest asset management companies. **Industry**:Insurance/Financial Services **Tenure**:Permanent/ Contract The incumbent is responsible to provide an efficient and a high quality telephone servicing facility to customers (agents and policyholders) by meeting and exceeding...

We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Responsibilities: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Benefit: - employee insurance - maternity/marriage/compassionate leave - 12 days Annual Leave + Replacement Leave - medical claims RM 80 per month - EPF + SOCSO Requirements: - Able to speak...

Responsibilities: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Benefit: - employee insurance - maternity/marriage/compassionate leave - 12 days Annual Leave + Replacement Leave - medical claims RM 80 per month - EPF + SOCSO Requirements: - Able to speak...

Listening and audit inbound and outbound calls - To prepare standard call monitoring form - To collaborate with agents on their mistake done during call - To coach and provide training to all call-agents on self development on improving calls - To score each agent (HCC and MCC) daily on calls performance - Prepare daily, weekly and monthly report on...

Greetings!!! We are hiring for **Troubleshooting Agent (Community Manager) **role with leading MNC in **Kuala Lumpur, Malaysia.** **Job Description**: - Bilingual with excellent level on the market support language (Native) - Good command in English language - Relevant experience in website/online content creation/management - Exceptional analytical and...

**Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...

The Finance Accounts Receivable team is looking for an enthusiastic Financial Services Associate. This position is a fixed term contract of 12 months and is specifically open to fresh graduates. Job description - Process credit and debit memos, reconciles accounts and resolve incomplete billings - Research and process disputes or deductions - Review and...

Responsible for daily handling of all inbound calls in the bank. - Reading, learning, and equipping with information to support the call operations. - Provide accurate information and resolve problems/issues. - Meeting KPIS set by the management. - Attend regular customer service training/telephone etiquettes/briefings. - Teamwork within the cc work...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....