Key Account Managerx'

6 months ago


Petaling Jaya, Malaysia Abbott Laboratories Full time

**MAIN PURPOSE OF ROLE**
- Establishment of Blueprint to key hospitals via stakeholder management link with KOL
- Continuously establish opportunity for Abbott business
- Win in key hospitals with breakthrough strategy that help build Abbott credibility
- Be at the board of director office in hospitals in defining collaborative opportunities to address unmet and/or evolving needs.
- Gatekeeper in negotiations and liaison with key hospitals

**MAIN RESPONSIBILITIES**

**Winning in hospitals**
- Initiate new ideas to stay competitive in hospitals landscape
- Lead in negotiation of contracts
- Ensure product availability
- Facilitates shaping and creation of protocol/ access programs
- Drive usage of commercial formula and establish nutrition screening / assessment and nutrition care protocols
- Identify new nutrition and treatment management protocols for new product launch opportunities

**Hospital Account Management**
- Conduct strategic planning and goal setting for each key account, develop a comprehensive hospital business plan (incorporating marketing strategies, SWOT/PEST analysis, resource allocation, etc)
- Analyze, propose and establish the most effective distribution and financial pathway between Abbott Nutrition and the customer.

**KAM Planning and Implementation**
- Build hospital key accounts and profiling
- Work closely with NSM/ SM as well as Marketing to build business opportunities and offering
- Structure business partnerships through long term contracts with key hospitals and for ANI to be valued as a strategic partner

**Stakeholder Management**
- Establishment of stakeholder map with regular meet up and follow ups
- Identify opportunities leveraging on Abbott’s strength
- Create competitiveness in the hospital landscape via impactful conversation and plan/programs
- Development of new Nutrition Key Opinion Leaders to support new product launches

**Patient Acquisition and Retention**
- Implementation of In-hospital patient education to create nutrition and product awareness and trial
- New user acquisition through implementation of in-hospital programs such as admission and or discharge kits


**QUALIFICATIONS**

**Education**
- Bachelor's degree in relevant discipline from a recognized university or an equivalent combination of education and work experience

**Experience/Background**
- Minimum 10 years’ professional working experience in consumer healthcare or nutrition industry, last 5 years of which involved in sales management level with sufficient knowledge and understanding about Sales Systems and processes
- 5-year sales experience in FMCG/nutrition sales with min 2 years in managerial/supervisory positions


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