Product Technical Support

Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...

Provide technical support to end-users of accounting and inventory solution - Investigate, troubleshoot and provide resolutions to user. **Salary**: RM2,500.00 - RM5,000.00 per month **Benefits**: - Meal allowance Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus Ability to commute/relocate: - Johor Bahru: Reliably commute...

About Upright TalentUpright Talent is a top multinational manufacturer in the electronics industry, offering exciting career opportunities for professionals.Job SummaryWe are seeking a highly organized and detail-oriented Technical Support Coordinator to join our team. As a key member of our customer support team, you will be responsible for coordinating...

Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Replacing or repairing the necessary parts. **Job Types**: Full-time, Permanent Pay: RM1,500.00 - RM1,900.00 per month Schedule: - Day shift

**a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...

ACR Tier 1 functions and responsibilities (not limited) - Perform log & route [to Tier 2 or Resolver Team(s)] - Server and network monitoring - SOC monitoring - Perform 1st level troubleshooting on EUC/Server/Network - Basic POS troubleshooting - Application troubleshooting - Record and manage all issues in Service Management System - Broadcast...

**Duties**: - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops and printers - Keep...

**Job Description: - ** - Plan and propose any new development and cost down activities - Responsible and follow tightly with subordinate activities - To provide any support for sales team - Hands on of R&D activities, prepare lab test report till pilot run - Value added/improve the quality of existing product - Develop & research new products to meet...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

**Responsibilities & Duties**: - Generate the technical feasibility study of solar PV system & construction designs activities including electrical & structural feasibility, engineering calculation, engineering simulation, technical write-up, technical presentations, and drawings production to meet client's requirements, project specifications, and relevant...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Job Highlights** - High Career Growth/Opportunities - Energetic & Fun Culture - We're Pioneer & Market Leader **About the Role** - As a Customer Tech Support Specialist, you will be working on troubleshooting customer technical issues in a timely manner while delivering an amazing customer experience. It is important to understand the communication arts...

At Upright Talent, we are seeking a highly skilled Principal Technical Specialist to join our team.About the RoleYour primary responsibility will be to assist the sales team in handling pre-sales inquiries, providing exceptional technical support to customers, and conducting thorough product testing to enhance our product understanding.In addition, you will...

Upright Talent is looking for a highly skilled Senior Technical Specialist to join our team.About the RoleThis is an exciting opportunity for a technical professional to take their career to the next level. As a Senior Technical Specialist, you will be responsible for providing expert technical support to our customers and assisting our sales team with...

Your Roles and ResponsibilitiesSupport the sales team with pre-sales inquiries and provide technical assistance to customersConduct product testing to enhance product understanding and deliver training for internal staff and customersOffer after-sales support, troubleshooting, and warranty claimsWhat We OfferA competitive remuneration package up to RM...

About Upright Talent">We are a dynamic organization that values innovation and excellence. Our team of dedicated professionals is passionate about delivering top-notch services to our clients.">Job Overview">We are currently seeking a highly skilled Senior Technical Specialist to join our team. In this role, you will be responsible for providing technical...

Technical Support: Provide technical support to end-users, including troubleshooting hardware and software issues. Collaborate with the IT department to implement and maintain network infrastructure. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for employees on the use of software and...

The experience involving in software support for office or customer - The employee should be able to maintain computer systems and networks. - Follow and maintain technical Standard of Procedure to ensure efficient planning and execution - To be involve in Software Testing and Quality assurance of the company and report the management for analytical...

Req ID: 121148 Remote Position: Yes Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Operations (OPS) Career Stream: Production (PRD) Role: Production 5 Job Title: Production Technical Operator 5 Job Code: PD5-OPS-TOPR Job Level: Level 05 Direct/Indirect Indicator: Direct **Summary**: **Detailed...

Req ID: 121157 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Operations (OPS) Career Stream: Production (PRD) Role: Production 5 Job Title: Production Technical Operator 5 Job Code: PD5-OPS-TOPR Job Level: Level 05 Direct/Indirect Indicator: Direct **Summary**: **Detailed...