Product Technical Support

Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...

Provide technical support to end-users of accounting and inventory solution - Investigate, troubleshoot and provide resolutions to user. **Salary**: RM2,500.00 - RM5,000.00 per month **Benefits**: - Meal allowance Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus Ability to commute/relocate: - Johor Bahru: Reliably commute...

We're seeking a dedicated Technical Support Engineer to join a global leader in hygiene and sustainability solutions.Report to the Head of Department (HOD).Team size: 40 people.Travel to clients' sites involved.Maintain a strong customer service focus and work closely with sales representatives to achieve shared goals.Provide technical support and assist in...

Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Replacing or repairing the necessary parts. **Job Types**: Full-time, Permanent Pay: RM1,500.00 - RM1,900.00 per month Schedule: - Day shift

**a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...

ACR Tier 1 functions and responsibilities (not limited) - Perform log & route [to Tier 2 or Resolver Team(s)] - Server and network monitoring - SOC monitoring - Perform 1st level troubleshooting on EUC/Server/Network - Basic POS troubleshooting - Application troubleshooting - Record and manage all issues in Service Management System - Broadcast...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

**Duties**: - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops and printers - Keep...

**Job Description: - ** - Plan and propose any new development and cost down activities - Responsible and follow tightly with subordinate activities - To provide any support for sales team - Hands on of R&D activities, prepare lab test report till pilot run - Value added/improve the quality of existing product - Develop & research new products to meet...

**Responsibilities & Duties**: - Generate the technical feasibility study of solar PV system & construction designs activities including electrical & structural feasibility, engineering calculation, engineering simulation, technical write-up, technical presentations, and drawings production to meet client's requirements, project specifications, and relevant...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

Your Roles and ResponsibilitiesCollaborate with the sales team to address pre-sales inquiries and provide expert technical guidance to customersDeliver high-quality technical support to customers, ensuring their needs are met and issues are resolved efficientlyConduct thorough product testing to enhance product understanding and identify areas for...

Basic salary: Up to SGD3K Working hours Mon to Friday 9am to 6:.15pm Working location: Lavendar Company Background : IT Software DUTIES & RESPONSIBLITIES - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries. - Assist in resolving software...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Job Highlights** - High Career Growth/Opportunities - Energetic & Fun Culture - We're Pioneer & Market Leader **About the Role** - As a Customer Tech Support Specialist, you will be working on troubleshooting customer technical issues in a timely manner while delivering an amazing customer experience. It is important to understand the communication arts...

We're looking for a dedicated and reliable Technical Support Engineer to join a growing team for a global leader in hygiene and sustainability solutions!.Reporting to: HODTeam size: 40 peopleLocation: Johor (traveling involved)Attractive salary and bonus/benefits packagethe roleAssist sales representatives in executing customer plans, conduct plant surveys,...

Your Roles and ResponsibilitiesSupport the sales team with pre-sales inquiries and provide technical assistance to customersConduct product testing to enhance product understanding and deliver training for internal staff and customersOffer after-sales support, troubleshooting, and warranty claimsWhat We OfferA competitive remuneration package up to RM...

Technical Support: Provide technical support to end-users, including troubleshooting hardware and software issues. Collaborate with the IT department to implement and maintain network infrastructure. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for employees on the use of software and...