Customer Services

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Work location : Iskandar...

**Requirements**: - Diploma in relevant discipline - Min. 3 years of experience in 3PL / Freight Forwarding / Logistics industry - Proven knowledge of ocean freight shipment documentation & processes - Experience in inventory management - Knowledge in SAP order processing **Responsibilities**: - Strong in operations and customer service related industry -...

**Job description**: **Working Hours**: 9am - 6pm or 12pm - 9pm **Job Details**: 12-month contract job (Renewable) **Responsibilities**: - Provide an amazing, personalized experience to each customer. No copy and paste answers, only meaningful, personalized replies with love and care injected into each message. - Analyze customer feedback while...

**Working location: Medini 7, Nusajaya** **Working hour: Monday - Friday, 8:30am to 5:30pm** **Salary range: RM2,500 - RM3,500 (Depends on experience & last salary) + RM100 Transport allowance (Upon confirmation)** *12 months contract, renewable after 12months. **Job description**: **Responsibilities**: - Provide an amazing, personalized experience to...

**Job description**: **Working Hours**: Monday to Friday; 9am to 6pm **Responsibilities**: - Responsible to deliver consistent experience to address customers' concerns in a customer centric manner and in accordance with the company's service standards and quality objective - Resolving customer feedback and complaints effectively and professionally, aiming...

Job Requirements: - With more than 2 years customer service experience - Serious attitude, spontaneous, careful, strong execution. Work content: - Manage the daily operations of the customer service department - Good at thinking independently and solving problems at work in a timely manner - Optimize and systematize customer service workflow and content -...

Responsibilities: Address customer inquiries and provide quotations, invoices, and statements. Follow up on outstanding matters and maintain status updates. Capable of handling multiple tasks efficiently. Pay: RM6,000.00 - RM7,000.00 per month Schedule: - Day shift - Early shift - Monday to Friday - Weekend availability **Experience**: - Customer...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

Customer Service Acquisition must achieve goals to continuously generate new customers through attract parents to Idzmir Kids Hub brands and giving best information about our company service. Customer Service Acquisition is a process of **i) gaining new customer and converting leads to customer by make purchases from Idzmir Kids Hub** and **ii) providing...

Job description **Responsibilities**: - Handling inbound calls regarding general & complicated issues from customers/merchants. - Handling outbound or follow-up calls to customer/merchants whenever required. - Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers/merchants. -...

**Requirements**: - GCE 'O' level and/or Diploma in relevant discipline - Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry - Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS) - Customer focused and a great team...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...

Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...