Ecommerce Executive

7 months ago


George Town, Malaysia My Smiling House Sdn Bhd Full time

Manage customer's chat to ensure customer's overall satisfaction.
- Drive visibility for our products on marketplaces through keyword research, ads, affiliate marketing & listing improvements.
- Plan and execute sales campaigns.
- Delivering regular reports of campaign results, including data analysis and evaluation of marketing KPIs.
- Identifying patterns and trends in data sets

**Job Requirements**:

- Preferably 1-2 years of working experience in e-commerce industry.
- Computer literate with basic proficiency in Microsoft Excel. Proficient in Canva will be added advantage
- Able to work independently, multitask, good problem solving skills, initiative, attention to detail.
- Good written and verbal communication skills.
- Fresh graduates are welcomed to apply.

**Benefits**:

- Medical
- Bonus
- Public Holidays are generally off

Working Hours: 9am - 6pm Mon-Fri, 9am to 1pm Saturday

**Company Info**:
We are official reseller of Top Brands in various categories - Mambobaby, Swimbobo (Baby brands), Aolikes, Boer, Coolfit (Rehab brands), Trisass, Dive&Sail (Swimwear brands) Hoopet, Dodopet, LDLC, Petseek (Pet Supply brands) and Mobi Garden, Free Knight, Bromen (Travel brands).

We started in 2013 in a small 200 square ft shop lot with 1 person, and have ever since grown more than 15x to 7000 square ft warehouse with a team of 15 people. Today, we sell more than 500 products and ship more than 10000 parcels every month, and yearly sales of over RM5million

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
All employees are encouraged to wear mask, with table at least 1 meter from each other. Common place are regularly sanitized

**Experience**:

- E-commerce: 1 year (preferred)

**Language**:

- Mandarin (preferred)


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