Customer Service Executive
5 months ago
Answer customer's inquiries in marketplaces such as Shopee, Lazada, Tiktok and handle after-sales complain cases.
- Engage with buyers, and maintain shop's rating.
- Maintain & update listing photo, title and descriptions.
- Handle parcel lost claims.
- Prepare weekly report.
**Job Requirements**:
- Preferably 1-2 years of working experience in related industry.
- Computer literate with basic proficiency in Microsoft Excel.
- Able to work independently, multitask, good problem solving skills, initiative, attention to detail.
- Good written and verbal communication skills. Fluent in written and spoken Mandarin, English and Malay
- Training and SOP will be provided. Fresh graduates and university students are encouraged to apply.
**Benefits**:
- Medical, EPF, SOCSO, Bonus, Annual Leave. Public Holidays are generally off, 2x pay if required to work.
Working Hours: 8.30am - 6pm Mon-Fri
**Company Info**:
We are official reseller of Top Brands in various categories - Mambobaby, Swimbobo (Baby brands), Aolikes, Boer, Coolfit (Rehab brands), Trisass, Dive&Sail (Swimwear brands) Hoopet, Dodopet, LDLC, Petseek (Pet Supply brands) and Mobi Garden, Free Knight, Bromen (Travel brands).
We started in 2013 in a small 200 square ft shop lot with 1 person, and have ever since grown more than 15x to 7000 square ft warehouse with a team of 15 people. Today, we sell more than 500 products and ship more than 10000 parcels every month, and yearly sales of over RM5million
**Salary**: RM2,300.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
Schedule:
- Fixed shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- E-commerce: 1 year (preferred)
**Language**:
- Mandarin (preferred)
-
Customer Service Officer
5 months ago
George Town, Malaysia Executive Compass Full timeOutbound calls to potential customers to request on their suitability - Sourcing for potential customers on platforms - Familiar with local dialects ie Mandarin, Hokkien, English, Malay - Good presentation skills in written and spoken - Ability to convince customers and change their mindsets - Able to think out of the box 职位类型:全职 薪资:...
-
Customer Services
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...
-
Customer Service Admin
5 months ago
George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...
-
Customer Service Executive
5 months ago
George Town, Malaysia MPS Full time**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...
-
Customer Services
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...
-
Inbound Call- Customer Service
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...
-
Customer Experiance Cashier
5 months ago
George Town, Malaysia Cxl executive Full timeCUSTOMER SERVICE CUM CASHIER LOCATION : JELUTONG, PENANG INTAKE : IMMEDIATELY MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing - receipts to customers. - Provide...
-
Logistic Customer Service Executive
5 months ago
George Town, Malaysia RHQM Full timePosition: Logistic Customer Service Executive (Mandarin Speaker) **Salary**: RM2,500 - RM3,500 Working hours: 9am - 6pm Working days: Monday - Friday, Saturday (Alternate days, half day) **Responsibilities**: - Support sales personnel in processing customer order. - Communicate with customers in English and with suppliers in Mandarin - Handle customer...
-
Program Executive
5 months ago
George Town, Malaysia Spearing Executive Search Full timeJob description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...
-
Customer Service
6 months ago
George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...
-
Customer Service Executive
5 months ago
George Town, Malaysia 1Millennium International Sdn Bhd Full time**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...
-
Customer Service Executive
5 months ago
George Town, Malaysia Nirvana Full timeEnsure that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handle the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...
-
Customer Service Analyst
6 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....
-
Program Executive
5 months ago
George Town, Malaysia SPEARING EXECUTIVE SEARCH PTE. LTD. Full time**Job description** Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: - Comprehensive medical and dental benefits - 13 Month...
-
Front Desk Customer Experience(Glc Company)
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full time**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Jalan Angson Pulau Pinang** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...
-
Customer Service Executive
5 months ago
George Town, Malaysia Aisling Consulting Sdn Bhd Full time**Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...
-
Customer Service
6 months ago
George Town, Malaysia find Full timeJob description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...