Customer Service Consultant

7 months ago


Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

**_責任_**
- 為我們的客戶提供公平的結果並確保服務品質到位。
- 積極與內部部門分享客戶回饋,改善客戶體驗。
- 正面回應從社群媒體收到的回饋。
- 與內部團隊合作,確保所有產品的售前和售後服務到位。

**_要求_**
- 擁有 1 年以上金融科技或區塊鏈產業的實務經驗。
- 熟悉專業英語電子郵件寫作。
- 能夠向內部部門闡明問題或問題。
- 了解區塊鏈將是一個優勢。
- 能夠用普通話交流將是一個優勢。
- 良好、積極的態度和濃厚的學習興趣。



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