Manager, Ccpf

Perform verification of Biro Angkasa Payment received from Cooperatives / Company. - Monitor uploading Biro payment files to ensure correct information updated in CIMB staging server on the same day and prepare the GL entries instruction memo on the next working day. - Monitor & prepare instruction memo for Biro Angkasa Payment received from Partners that...

Execute system projects leading to successful implementation - Gather user requirement - Review Functional Specification to ensure meeting User Requirement - Review system cost to ensure reasonable and justifiable - Prepare test plan, test cases, perform UAT and post deployment monitoring - Perform function as Parameter Administrator - Report project status...

Execute and communicate on retention offer to retain customer and increase defend rate - Work closely with stakeholders to understand and find out attrition reasons and how may improve products and services to increase loyalty - Constantly engage Decision Management team to conduct on-going analysis on retention offer performance to ensure healthy retention...

Principal Accountabilities: - Acquiring business portfolio performance monitoring and analysis - Understanding P&L and provide insight for management decision - Business strategy planning and execution - Strategize and manage partners/ vendors for all the merchant solutions inclusive of third party acquirer, external stakeholders like Paynet & BNM -...

Product Operation Management - Collaborate with internal stakeholders in marketing, legal & compliance, risk and operations to identify key pain points, opportunities in product development as well as coordinate planning to launch products and campaigns to market. - Serve as the primary point of contact for operationalizing and maintaining retail banking...

**Product Operation Management** - Collaborate with internal stakeholders in marketing, legal & compliance, risk and operations to identify key pain points, opportunities in product development as well as coordinate planning to launch products and campaigns to market. - To manage end-to-end process from ideation to completion i.e. assessment and viability,...

Responsible for driving and nurturing an environment of operational excellence and continuous process improvement. - Collaborate with internal stakeholders in marketing, legal & compliance, risk and operations to identify key pain points, opportunities in product development as well as coordinate planning to launch products and campaigns to market. - To...

To develop new or variation of Personal Financing products - to obtain product proposals approval - To introduce and market new/ variation product in collaboration with various stakeholders e.g. Sales and Consumer Marketing - Work with CBPA on product pricing /sales strategy to ensure products remain profitable - To conduct market research and analysis on...

**Key Responsibilities * **Financial** - To monitor sales channels & branch activity and ensure they meets the sales target & KPI. - To monitor and feedback on merchant request, competitor’s activity and market update to ensure achievement of business targets - To monitor to ensure all terminals are fully utilize - To monitor sales volume submission from...

**Key Performance Index** - Ensure submission of regulatory reporting on merchant & terminal count is accurate and submitted within timeline. - Drives and implements process improvement initiatives to boost efficiency & productivity - Collaborate with key stakholders (i.e. Acquiring Sales, CBPA, iCIMB) to support the acquisition of merchant to meet business...

Strategy and Planning - Develops and execute strategies and business plans to build Portfolio Sales Products. Drives and implements digital initiatives to enhance the performance of portfolio sales Business Performance and Management - Drives P&L growth and portfolio sales for credit card - Involve in the development and implementation of portfolio...