Customer Service Officer

3 weeks ago


Setapak, Malaysia Platinum Victory Full time

**Responsibilities**:

- Attend and reply to inquiries / complaints from owners.
- Liaise and coordinate with the project team, and contractor for defects rectification works.
- Follow up on defect rectification status with the Project team closely.
- Carry out joint inspection with the project team upon completion of rectification works.
- Carry out a joint inspection with the owner and sign off the documents.
- Prepare and attend weekly defects progress meetings with Project team and contractor.
- Ensure the defect system is updated timely.
- Perform on-site inspection work.
- Provide owner updates and information accordingly.

**Requirements**:

- Experienced in handling vacant possession and defects management is essential.
- Preferably 2-4 years of relevant experiences, preferably with prior experience working under Property Developer.
- Willing to travel within Klang Valley.



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