Business Development Manager
1 week ago
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world.
**Job Description**:
- Locate & develop business opportunities for the laboratory testing & trade services sectors of Natural Resources (Agri, MIN and OGC) business.
- Maintain and improve the visibility & reputation of SGS with consultants and targeted groups.
- To ensure target KPI are met
- Liaise between customers and SGS technical teams to provide follow-up and feedback for technical questions and specification needs.
- Conduct and review market analysis to determine customer needs, pricing and trends
- Collaborate with finance, operations and technical group in the development and implementation of strategies, plans and business models
- Visit existing customers periodically for contract reviews
- Operate in liaison with other Managers in the resolution of business development matters
- Support management in dealing with negotiations, bids, contract development acquisitions and budgeting
- Participate in major tenders and follow through in tender clarification meetings
- Analyze the financial impact of sales of products and services to new and existing customers
- Support marketing campaigns and promotions
- Monitor the competition’s service development and activities
- Plan and participate in major and minor exhibitions to promote SGS services
- Maintain existing contracts database.
- Ensure customers are responded to adequately by customer care group.
- Produce customer quotations as required.
- He or she is responsible to provide training to the staff under his or her cares.
- Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
**Qualifications**:
- Minimum 5 years’ experience in customer care, sales or business development in a technical services or industrial capacity.
- Degree in Business, Chemical Sciences or equivalent would be an asset.
- Proven track record of successful customer relationship & key account management.
- Experience in dealing with mineral industries would be an asset.
- Comfort in dealing with various levels of senior executives.
- Knowledge in using MS Office is a prerequisite and exposure to CRM software is an advantage.
- Applicants must be willing to travel nationwide occasionally.
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