Customer Service Executive in Cryptocurrency

2 weeks ago


Kuala Lumpur, Malaysia cbit sdn bhd Full time

**Responsibilities**:

- Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement.
- Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services.
- Accept corporate customer consultation, record customer consultation and complaint content, and give customer feedback according to the corresponding process.

**Skills and Qualification**:

- Fresh Graduates are encouraged to apply. Onsite training will be provided
- Proficient in English good written and oral communication skills.
- Basic competency of Microsoft Office Suite (Excel, Word & PowerPoint)
- Work experience in funded enterprises, blockchain-related work experience, and familiarity with company -funded enterprise management models and corporate culture will be given priority.
- Able to work shift and Public Holidays

**Job Type**: Permanent

**Salary**: Up to RM6,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus



  • Kuala Lumpur, Malaysia Scicom Full time

    **Roles & Responsibilities** The Executive Customer Service (ECS) will report to the CS Manager as part of the Global Operations team. The ECS will need to be a hands-on individual with a good customer-faced attitude to ensure the organization delivers the highest level of service to our users. - Be familiar with the company’s trading platform and...


  • Kuala Lumpur, Malaysia C***B** Sdn Bhd Full time

    **Responsibilities**: - Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement. - Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services. - Accept corporate customer consultation, record customer consultation and...


  • Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Adnexio Sdn Bhd Full time

    Responsibilities - Ensure fair outcomes for our customers and maintain high-quality service standards. - Share customer feedback with internal teams to enhance the customer experience. - Respond promptly to feedback received via social media. - Collaborate with internal teams to ensure comprehensive pre - and post-service support for all...


  • Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...

  • Graphic Designer

    4 weeks ago


    Kuala Lumpur, Malaysia MEXC Global Full time

    **Competitive salary+bonuses** **Job Responsibilities:** - Social Media Design: - Conceptualize and design eye-catching graphics for various social media platforms, including Twitter, Instagram, and LinkedIn, to enhance brand visibility. - Develop and maintain a consistent visual identity across all social media channels. - Promotional Material: -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Global Full time

    Hello MEXC is providing changes for Internship/ Fresh Graduate to join cryptocurrency exchange industry. If you want to join a young and ambitious team and become part of a global exchange & fintech, then you are exactly the person we are looking forWhy us? High Basic salary + bonuses Career advancement + Various benefits and support from the company We...


  • Kuala Lumpur, Malaysia IM Malaysia Full time

    Offer comprehensive corporate customer support for both product app and console use. - Deliver accurate solutions and information to address corporate customer issues and provide top-notch service. - Handle corporate customer consultations, document inquiries and complaints, and provide feedback following established procedures. **Job Requirements**: -...

  • Customer Service

    3 weeks ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **About Us**: Zeal is a leading online trading platform offering services in stock and cryptocurrency trading. We are looking for a dedicated Customer Service Representative fluent in Mandarin and English to join our support team. **Job Summary**: The Customer Service Representative will assist users with their inquiries and issues related to our trading...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Live Chat Agent

    2 weeks ago


    Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...


  • Kuala Lumpur, Malaysia MEXC Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...


  • Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

  • Customer Service

    1 week ago


    Kuala Lumpur, Malaysia MEXC Full time

    **Job Responsibilities:** - Responsible for receiving inquiries from users through online customer service tools and answering users' concerns; - Timely feedback on the problems existing in the process, collect and sort out problems; - Strong business sensitivity, able to grasp essential business concepts after receiving training. Financial knowledge and...

  • Operations Executive

    3 weeks ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...


  • Kuala Lumpur, Malaysia Bitget Full time

    **Responsibilities**: - Broad understanding of OTC and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide accurate and...


  • Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...

  • Customer Service

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    Position: Customer Service ExecutiveLocation :Jalan Chan Sow LinWorking Hours :24hours rotational / 2 days off rotationalSalary: RM2,300 + Shift Allowance + Parking Allowance + KPI AllowanceContract :6 months (Renewable based on performance) Monitor and respond to the alarm signals within service level targets. Handle Inbound/Outbound call bilingually and...

  • Operation Executive

    2 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

  • Operation Executive

    52 minutes ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...